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Automotive Sales Specialist

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Halfords

Apr 22

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have consumer sales experience, a passion for motoring products, excellent communication skills, comfort with sales targets, and a proactive focus on customer satisfaction.
  • You will drive referrals, recommend solutions for motoring needs, and collaborate with Autocentre and Mobile Expert teams to enhance customer experience.

Requirements

  • Experience in a consumer sales environment
  • A keen interest in or experience of working with motoring products / services
  • Great communication skills – able to explain services in simple terms.
  • Comfortable working to sales targets.
  • Enthusiastic, proactive, and focused on customer satisfaction.

Responsibilities

  • Driving referrals to ensure our customers receive complete motoring solutions, whether that’s tyres, MOTs, servicing, or repairs.
  • Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Experts to fix it at the customer’s home or work.
  • Brilliant at building relationships, you’ll work closely with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.

FAQs

What is the main responsibility of the Automotive Sales Specialist?

The main responsibility of the Automotive Sales Specialist is to recommend the right solutions for customers regarding their vehicles, whether through in-store services, local Autocentres, or arranging for Halfords Mobile Experts to assist at customers' homes or workplaces.

What type of experience is required for this role?

Candidates are required to have experience in a consumer sales environment and a keen interest in or experience with motoring products and services.

What key skills are necessary to succeed in this position?

Successful candidates should possess great communication skills to explain services simply, be comfortable working to sales targets, and demonstrate enthusiasm, proactivity, and a focus on customer satisfaction.

What discounts do employees receive?

Employees receive a store discount of 25% off most products at Halfords and Tredz, as well as up to 50% off garage bills at Halfords Autocentre and various discounts on groceries, shopping, holidays, insurance, dining, and more.

Is there any support for employee wellness?

Yes, there is an employee wellness programme that offers free, independent, confidential support and counselling available 24/7.

Are there benefits related to bicycle purchases?

Yes, employees can take advantage of the Fantastic Trade Price Bike Scheme, allowing them to buy one bike per year from a selected range at significantly reduced prices.

What financial planning options are available to employees?

Employees have access to the Wagestream app, which allows them to manage their pay more effectively, including access to up to 30% of their earnings as they earn them.

Is uniform provided for this position?

Yes, employees will be provided with a uniform for their role.

Is there an opportunity to join a sharesave scheme?

Yes, employees have the option to join the Sharesave scheme, which allows them to save to purchase shares at a 20% discount.

What is Halfords' focus in the market?

Halfords is the leading retailer of automotive and cycling products in the UK and Ireland, specializing in MOT services, car servicing, brakes, repairs, and tyres.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.