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B&F Agent Banquets (Casual)

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Marriott International

Feb 6, 2025

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne

Requirements

  • Job Requirements
  • Serve food courses and alcoholic beverages to guests.
  • Set tables according to event type and service standards.
  • Answer questions on menu selections.
  • Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability.
  • Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in the MICROS system at the time of order.
  • Check in with guests to ensure satisfaction with each food course and beverage.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete opening & closing duties, including restocking items and turning off lights.
  • Present physical and accurate checks to guests and process payments.
  • Ensure uniform and personal appearance are clean and professional.
  • Anticipate and address guests’ service needs.
  • Communicate with clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other team members.
  • Perform other reasonable job duties as requested by Supervisors.

Responsibilities

  • Serve food courses and alcoholic beverages to guests.
  • Set tables according to event type and service standards.
  • Answer questions on menu selections.
  • Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability.
  • Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in the MICROS system at the time of order.
  • Check in with guests to ensure satisfaction with each food course and beverage.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete opening & closing duties, including restocking items and turning off lights.
  • Present physical and accurate checks to guests and process payments.
  • Ensure uniform and personal appearance are clean and professional.
  • Anticipate and address guests’ service needs.
  • Communicate with clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other team members.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is B&F Agent Banquets (Casual).

Where is W Melbourne located?

W Melbourne is located at 408 Flinders Lane, Melbourne, Victoria, Australia, 3000.

What kind of environment will I be working in at W Melbourne?

W Melbourne offers a diverse and collaborative environment where creativity and individuality are encouraged.

Are there opportunities for career advancement at Marriott International?

Yes, there are opportunities for career advancement with the possibility of interstate and global transfers.

What are the working hours for this position?

This position is part-time.

Is there a special perk for birthdays?

Yes, employees receive a paid day off to celebrate their birthday.

What kind of discounts do employees get?

Employees enjoy 35% off food and beverages at W Melbourne, as well as global room night discounts for themselves and their loved ones.

What are the main responsibilities of a B&F Agent?

Responsibilities include serving food and beverages, setting tables, communicating with the kitchen, recording transactions, and maintaining cleanliness.

Are there any training or mentorship programs available?

Yes, there is a mentor/buddy program available to help employees succeed.

Is W Melbourne recognized for any awards?

Yes, W Melbourne has received accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, and Award-Winning Event Spaces.

Does Marriott International have a non-discrimination policy?

Yes, Marriott International is committed to non-discrimination on any protected basis, ensuring an inclusive workplace.

What language skills are required for the position?

Clear and professional communication in English is required for this position.

What should I wear to this job?

Employees are expected to maintain a clean and professional appearance in their uniforms.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.