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Background Screening Specialist

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Citi

Feb 13, 2025

Applications are closed

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Tampa

Requirements

  • High school diploma or equivalent experience preferred.
  • 4+ years of previous experience with HR policies and procedures.
  • Excellent customer service skills, strong time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.
  • Strong organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
  • Ability to work in an environment where compliance with processes and procedures is of priority.
  • Commitment to teamwork.
  • Commitment to process improvement and best practices implementation.
  • Ability to build strong working relationships.
  • MS Office: Outlook, Word, Excel, Power Point.
  • Knowledge of Recruitment Systems and Workday.

Responsibilities

  • Resolving discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
  • Processing fingerprint identification and EWS (Early Warning Services) cases by assembling the pertinent information and sending it to CSIS to begin adjudication process and determining appropriate final dispositions for all cases in accordance with established guidelines.
  • Performing higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
  • Data input of process steps and status for each process in the Imaging Records Management System (IRM).
  • Metrics reporting and status reports to internal clients.
  • Closing on pending Pre-employment cases for audit compliance.
  • Supporting diverse projects within WITA, as needed.

FAQs

What is the primary role of a Background Screening Specialist at WITA?

The primary role of a Background Screening Specialist is to process, research, and adjudicate background screening cases for new hires across businesses in the US and Canada, while supporting both internal and external clients.

What qualifications are needed for the Background Screening Specialist position?

A high school diploma or equivalent experience is preferred, along with 4+ years of previous experience with HR policies and procedures, excellent customer service skills, strong time management, and effective communication skills.

Where is the primary location for the Background Screening Specialist role?

The primary location for the Background Screening Specialist role is in Tampa, Florida, United States.

What are the core responsibilities associated with this position?

Core responsibilities include resolving discrepancies with background checks, processing fingerprint identifications, data input in the Imaging Records Management System, metrics reporting, supporting diverse projects, and maintaining compliance with processes.

Is experience with specific software required for this job?

Yes, familiarity with MS Office (Outlook, Word, Excel, PowerPoint) and knowledge of Recruitment Systems and Workday is required for this position.

What kind of work environment can one expect in this role?

The work environment is high-volume and fast-paced, with the possibility of additional overtime during peak seasons.

What is the salary range for the Background Screening Specialist position?

The full-time salary range for this position is $43,960.00 - $57,340.00.

Are there opportunities for process improvement in this role?

Yes, the position requires a commitment to process improvement and the implementation of best practices.

What benefits does Citi offer to employees in this role?

Citi offers competitive employee benefits, including medical, dental, and vision coverage, 401(k), life and disability insurance, wellness programs, and paid time off packages.

When does the posting for the Background Screening Specialist position close?

The anticipated posting close date for this position is February 17, 2025.

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Citi

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.