Logo of Huzzle

Home

Matches

Explore

Manage

Band 3 Administration Assistant - Birmingham Healthy Minds

image

Birmingham and Solihull Mental Health NHS Foundation Trust

Yesterday

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Birmingham

AI generated summary

  • You need strong communication and organizational skills, proficiency in Microsoft Office, Maths and English qualifications, and IAPTus/RIO experience is a plus.
  • You will handle administrative tasks, be the first contact for patients, manage outpatient clinics, support teams, cover colleagues, and work flexible hours as needed.

Requirements

  • Applicants should have good communication & organisational skills
  • Experience of using Microsoft Office with excellent typing speed and accuracy
  • It is a requirement to have Maths and English qualifications, so please ensure to add into your application form
  • Experience of using IAPTus and RIO would be an advantage

Responsibilities

  • To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds.
  • To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
  • To service outpatient clinics utilising both Trust patient information and in-house systems.
  • To undertake general administrative duties to assist the wider administrative and multidisciplinary teams in carrying out their duties.
  • To provide cover for colleagues when required to include working at any base across Birmingham to meet service needs.
  • To work flexible hours including weekends and evenings to meet the needs of the Service.

FAQs

What is the main purpose of the Band 3 Administration Assistant role at Birmingham Healthy Minds?

The main purpose of the role is to provide an effective, efficient, and confidential administrative service to support the clinical team within the Birmingham Healthy Minds team.

What qualifications are required to apply for this position?

Applicants are required to have Maths and English qualifications, as well as good communication and organisational skills.

Is experience with specific software required for this role?

While experience using Microsoft Office is essential, familiarity with IAPTus and RIO would be an advantage.

What kind of environment will I be working in?

You will be working in a busy work environment where accuracy and the ability to meet tight deadlines are important.

Will I have to work flexible hours, including weekends and evenings?

Yes, working flexible hours including weekends and evenings may be required to meet the needs of the service.

Who will I be working closely with in this role?

You will work closely with a small admin team and will also interact with the clinical team and patients.

How can I get in touch for further details or if I want to arrange an informal visit?

You can contact Sarah King, PA, at sarah.king24@nhs.net or by telephone at 01213013892 for further details or to arrange an informal visit.

Is there an expectation to cover for colleagues in different locations?

Yes, there is an expectation to provide cover for colleagues and potentially work at any base across Birmingham to meet service needs.

What type of duties will I be undertaking in this role?

You will undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds and will act as the first point of contact for patients and visitors.

image

Birmingham and Solihull Mental Health NHS Foundation Trust

Our vision is simple: improving mental health wellbeing.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) is proud to provide inpatient, community and specialist mental health care for over 71,000 people across Birmingham and Solihull and the West Midlands. Our services include rehabilitation, addiction, secure care, home treatment, assertive outreach, early intervention, place of safety and wellbeing. We also manage the delivery of mental health care in HMP Birmingham. With 5,300 staff working across 40 sites - and serving a culturally and socially diverse population of 1.3 million people – we are one of the biggest and most complex mental health trusts in the country.