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Band 3 Administration Assistant - Birmingham Healthy Minds

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Birmingham and Solihull Mental Health NHS Foundation Trust

6d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Birmingham

AI generated summary

  • You need good communication and organizational skills, experience with Microsoft Office, Maths and English qualifications, and IAPTus/RIO experience is a plus.
  • You will handle administrative tasks, act as the first contact for patients, support outpatient clinics, assist teams, cover colleagues, and work flexible hours as needed.

Requirements

  • Applicants should have good communication & organisational skills
  • experience of using Microsoft Office with excellent typing speed and accuracy
  • it is a requirement to have Maths and English qualifications
  • Experience of using IAPTus and RIO would be an advantage

Responsibilities

  • To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds.
  • To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
  • To service outpatient clinics utilising both Trust patient information and in-house systems.
  • To undertake general administrative duties to assist the wider administrative and multidisciplinary teams in carrying out their duties.
  • To provide cover for colleagues when required to include working at any base across Birmingham to meet service needs.
  • To work flexible hours including weekends and evenings to meet the needs of the Service.

FAQs

What is the job title for this position?

The job title is Band 3 Administration Assistant - Birmingham Healthy Minds.

Where is the Birmingham Healthy Minds team located?

The Birmingham Healthy Minds team is based in the South of Birmingham.

What kind of skills are required for this position?

Applicants should have good communication and organizational skills, experience with Microsoft Office, and excellent typing speed and accuracy.

Is experience with specific software required for the role?

While not required, experience using IAPTus and RIO would be an advantage.

What are the primary duties of the Administration Assistant?

Duties include undertaking various administrative and clerical tasks, serving as the first point of contact for patients and visitors, and supporting outpatient clinics.

Is there any requirement for qualifications?

Yes, it is essential to have Maths and English qualifications, which should be included in the application form.

Will the role require flexibility in working hours?

Yes, the role requires working flexible hours, including weekends and evenings, to meet the needs of the Service.

Is the administration team small or large?

You will work closely with a small admin team, but you should also have the ability to work independently and prioritize your workload.

Who can I contact for further details or informal visits regarding this position?

You can contact Sarah King, PA, at sarah.king24@nhs.net or call 01213013892 for further information.

What is the vision of the Birmingham and Solihull Mental Health NHS Foundation Trust?

The Trust aims to improve mental health well-being and meet the needs of the community, offering compassionate and inclusive care to a culturally diverse population.

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Birmingham and Solihull Mental Health NHS Foundation Trust

Our vision is simple: improving mental health wellbeing.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) is proud to provide inpatient, community and specialist mental health care for over 71,000 people across Birmingham and Solihull and the West Midlands. Our services include rehabilitation, addiction, secure care, home treatment, assertive outreach, early intervention, place of safety and wellbeing. We also manage the delivery of mental health care in HMP Birmingham. With 5,300 staff working across 40 sites - and serving a culturally and socially diverse population of 1.3 million people – we are one of the biggest and most complex mental health trusts in the country.