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  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Oxford

AI generated summary

  • You must be flexible and able to work a varied shift pattern, including evenings and weekends.
  • You will coordinate appointments, manage referrals, provide administrative support, maintain databases, oversee document organization, liaise with stakeholders, and assist in daily operations.

Requirements

  • The successful candidates must be flexible as we are looking for an administrators who can work a varied shift pattern, this shift pattern may include both evening and weekend cover.

Responsibilities

  • Appointment Coordination: Schedule and manage appointments for AAU doctors, nurses, and advisors, ensuring smooth and timely arrangements.
  • Referral Management: Process and track management referrals, ensuring all documentation is handled efficiently and in line with departmental procedures.
  • Administrative Support: Provide comprehensive administrative assistance, including preparing reports, handling correspondence, and maintaining accurate records.
  • Database Management: Maintain and update the department’s databases and systems, ensuring all data is entered accurately and securely, while adhering to confidentiality and data protection standards.
  • Communication Liaison: Act as the primary point of contact for internal and external stakeholders, responding to inquiries promptly and professionally.
  • Document Management: Organise, file, and manage departmental documents, ensuring all records are easily accessible and up-to-date.
  • Collaboration: Work closely with clinical and administrative teams to support the smooth running of daily operations, contributing to the overall efficiency of the unit.
  • General Office Duties: Handle routine administrative tasks and ensuring the office environment remains organised and functional.

FAQs

What is the primary role of the Band 3 Administrator in the Ambulatory Assessment Unit?

The primary role of the Band 3 Administrator is to assist with the day-to-day running of the unit, providing support to colleagues, patients, and visitors while ensuring smooth operations in an ambulatory setting.

What qualifications or skills are required for this position?

Candidates should possess a "can do" attitude, be able to prioritize their workload, and have basic administrative skills. Full training and support will be provided.

Are there flexible working hours for this position?

Yes, the successful candidates must be flexible as the role will require varying shift patterns, including evening and weekend cover.

What kind of administrative tasks will I be responsible for?

Responsibilities include appointment coordination, referral management, administrative support, database management, communication liaison, document management, collaboration with clinical and administrative teams, and general office duties.

Will I receive training once I am hired?

Yes, full training and support will be provided to help you develop your administrative skills effectively.

How can I contact the Administration Lead for more information?

You can contact Sarah Ross, the Administration Lead, via email at sarah.ross@ouh.nhs.uk or by phone at 01865 223737.

Is there a commitment to maintaining a respectful and safe working environment?

Yes, Oxford University Hospitals promotes a safe and respectful hiring environment and has signed NHS England's sexual safety charter, committing to zero tolerance for inappropriate behavior.

What are the core values that the Trust prioritizes?

The Trust prioritizes values of compassion, respect, learning, delivery, improvement, and excellence, which underpin their commitment to delivering quality healthcare.

What are the development opportunities available in this role?

This position offers the chance to expand your administration skills with comprehensive training and the support of experienced team members in a dynamic environment.

A world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. Care to join us?

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST (OUH) is a world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. The Trust is made up of four hospitals - the John Radcliffe Hospital (which includes the Children's Hospital, West Wing, Eye Hospital, Heart Centre and Women's Centre), the Churchill Hospital and the Nuffield Orthopaedic Centre, all located in Oxford, and the Horton General Hospital in Banbury, north Oxfordshire. The Trust provides a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training and research.