FAQs
What are the primary responsibilities of a Clinical Services Administrator at the Coast Resource Centre?
The primary responsibilities include exchanging information with patients and staff, managing telephone and face-to-face contacts, arranging meetings and appointments, typing reports and correspondence, inputting patient data, organizing clinicians' diaries, handling medication requests, generating reports, and performing general administrative duties such as minute taking.
Is experience with patient data systems required for this position?
Yes, experience with patient data systems, such as the Rio system, is essential for accurately inputting and managing patient information.
How should the administrator handle interactions with distressed service users?
The administrator should manage interactions with distressed service users in a supportive and empathetic manner.
What types of communication skills are necessary for this role?
Strong written and verbal communication skills are necessary to effectively connect with patients, staff, and carers.
Will I be responsible for arranging appointments and meetings?
Yes, as a Clinical Services Administrator, you will be responsible for arranging meetings and appointments for members of the team.
What should I do with incoming mail?
You will need to receive and open both paper and electronic mail, then distribute or dispatch it accordingly while ensuring that high-priority items are addressed appropriately.
Are there specific administrative duties included in this role?
Yes, general administrative duties are required, including typing letters, generating reports, and minute-taking during meetings.
Is typing required in this position?
Yes, typing is required as you will be responsible for typing patient reports, correspondence, and emails as needed.
What types of reports will I need to generate?
You will be responsible for generating various reports and data related to clinical services as needed by the team.