FAQs
What is the job title for this position?
The job title for this position is Band 3 Generic Therapy Assistant.
What are the primary responsibilities of this role?
The primary responsibilities include being the first point of contact for patients, supporting Therapy clinicians, screening patients, preparing the environment, and assisting with patient treatment under the direction of therapists.
What skills are required for this position?
Candidates should have excellent communication and customer service skills, proficient IT skills, and the ability to work as part of a team in a busy environment.
Will I be required to use specific software?
Yes, you will need to use internal appointment systems such as Careflow and the national ERS system for managing appointments.
What kind of training will be provided?
You will actively participate in departmental induction and in-service training programs.
Are previous applicants eligible to apply?
No, previous applicants need not apply for this position.
Is there a need for direct patient interaction in this role?
Yes, the role involves direct interaction with patients both in person and via telephone.
What support will I provide to the Therapy clinicians?
You will provide skilled routine and some non-routine support, including accepting patients allocated by qualified therapists and monitoring their progression.
Who should I contact for further details or informal visits?
You can contact Zehreen Muksoodhally, the Lead, at zehreen.muksoodhally@nhs.net or by telephone at 01708435000 for further details or informal visits.
What type of environment will I be working in?
You will be working in a busy and challenging hospital environment with a supportive team.
Where is King George Hospital located?
King George Hospital is located in Goodmayes, London.
Is this organization committed to diversity?
Yes, the organization values diversity, with staff coming from various backgrounds and over 146 different countries.
What is the employment status with regard to the London Living Wage?
The organization is proud to be a London Living Wage employer.

