FAQs
What is the main purpose of the Ward Administrator role?
The main purpose of the Ward Administrator role is to provide high-quality front-line reception and customer service to patients, carers, and staff while ensuring the smooth operation and administrative support of the 11 South Ward.
What are the primary responsibilities of the Ward Administrator?
The primary responsibilities include managing patient admissions, transfers, and discharges, maintaining accurate patient records, coordinating with the multidisciplinary team, and ensuring efficient patient care and bed utilisation.
What qualifications or experience are required for this position?
The role requires experience in a healthcare, reception, or administrative role, along with excellent interpersonal, organisational, and IT skills, including proficiency in Microsoft Office.
What personal qualities are important for this role?
Important personal qualities include strong attention to detail, a commitment to high standards of service, the ability to work independently in a busy environment, and a proactive attitude towards supporting patient care.
Is training provided for this position?
Yes, the Royal Free London NHS Foundation Trust offers training opportunities as part of its commitment to career development for staff.
Can I contact someone for more information about the job?
Yes, you can contact Rahul Jina, the Service Manager, at rahul.jina@nhs.net for further details or to arrange an informal visit.
Are there opportunities for career advancement in this role?
Yes, the Royal Free London NHS Foundation Trust provides unrivalled career opportunities and a forward-thinking approach that supports staff in advancing their careers.
What kind of environment will I be working in?
You will be working in a fast-paced clinical setting within a specialist unit for Infectious Diseases and Immunology, which includes patient contact and service coordination.
Do we offer flexible working hours?
Yes, the Royal Free London NHS Foundation Trust offers flexible working hours to accommodate staff lifestyles.