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Band 4 Clinical Pathway Navigator

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Royal Free London NHS Foundation Trust

Dec 13

  • Job
    Full-time
    Junior & Mid Level
  • Healthcare
  • London

AI generated summary

  • You need healthcare experience, strong communication skills, administrative expertise, the ability to prioritize tasks, and experience handling complex issues.
  • You will coordinate patient administrative tasks from GP referral to discharge, assist with complex needs, and support CNS-led pathways in diagnostic and community settings.

Requirements

  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interacting with staff at all levels
  • Previous administrative and organisational experience
  • Experience of managing and prioritising own workload and working to deadlines
  • Experience of dealing with non-routine and complex problems

Responsibilities

  • Work as part of a team within the Royal Free Hospital Hepatology service to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey.
  • Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust and/or the wider liver health network.
  • The role focusses on providing administrative support for CNS led pathways hosted in Community Diagnostic Centres and other community sites.
  • An opportunity has arisen for a full time Clinical Pathway Navigator to join the Hepatology department.
  • We are looking for a positive and motivated person with an eye for detail to join our team.
  • The successful candidate is required to demonstrate the Trust values, the responsibilities of the job description and person specification.
  • In particular you should have:

FAQs

What is the main focus of the Band 4 Clinical Pathway Navigator role?

The main focus of the role is to coordinate administrative functions for patients in the Hepatology service, ensuring a smooth patient journey from GP referral to discharge, particularly for those with multiple specialist needs.

What qualifications or experience are needed for this position?

Candidates should have previous experience working with the public or patients in a healthcare environment, administrative and organizational experience, and the ability to manage and prioritize their own workload.

Is previous healthcare experience necessary?

Yes, previous experience working with the public and/or patients in a healthcare environment is required.

Who will I be working with as a Clinical Pathway Navigator?

You will be part of a team within the Royal Free Hospital Hepatology service and will interact with staff at all levels as well as patients.

What kind of problems will I be dealing with in this role?

You will be expected to handle non-routine and complex problems that may arise in coordinating patient pathways and appointments.

Can I contact someone for further details or informal visits about the position?

Yes, you can contact Anna O'Neill-Cook, the Service Manager, at anna.oneill-cook@nhs.net or by telephone at 020 7794 0500, EXT: 33696.

What benefits does the Royal Free London NHS Foundation Trust offer?

The Trust offers flexible hours, generous benefits, and opportunities for training and career advancement.

Where can I find more information about this job?

More information about working at the Royal Free London NHS Foundation Trust can be found on their website at https://www.royalfreelondonjobs.co.uk/.

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Royal Free London NHS Foundation Trust

Delivering world class expertise at Barnet, Chase Farm and the Royal Free hospitals. We represent the NHS at its best.

Science & Healthcare
Industry
10,001+
Employees
1828
Founded Year

Mission & Purpose

Today, the Royal Free London NHS Foundation Trust runs three London hospitals; Barnet Hospital in north London, Chase Farm Hospital in Enfield and the Royal Free Hospital in Hampstead. Barnet Hospital and Chase Farm Hospital became part of the Royal Free London NHS Foundation Trust on 1 July 2014. Last year our highly skilled healthcare teams provided treatment and care for over a million patients and achieved some of the best clinical outcomes in England. Our mortality rates have been the best among England's hospital trusts for many years. Our goal is to continue excelling and to be in the top 10 per cent in the UK for clinical research, scientific medical research and teaching outcomes. We provide a wide range of routine and specialist health services and we aim to deliver world class healthcare to our patients. To do so, we combine world class expertise with leading healthcare that is local, patient-focused and friendly.