FAQs
What is the duration of the position?
The position is a fixed term/secondment for one year to cover maternity leave.
Where will the role be primarily based?
The role will be primarily based at Barnet, but there may also be some cross-site working at Chase Farm.
What are the main responsibilities of the Band 4 Patient Navigator?
The main responsibilities include general administrative duties, answering telephone calls, managing clinic changes, typing urgent letters, accessing patient records, and providing patient navigation services.
What qualifications and experience are required for the position?
Candidates should have previous experience working with the public or patients in a healthcare environment, experience interacting with staff at all levels, administrative and organizational experience, and the ability to manage and prioritize their own workload.
Who can I contact for more information about the role?
You can contact Lorraine Burnham, the Clinical Pathway Manager, via email at lorraineburnham@nhs.net or by phone at 0208 216 5407.
Is this role focused on patient interaction?
Yes, the role involves interacting with patients to provide instructions, reminders, and assistance in navigating their healthcare.
What kind of work environment can I expect?
You can expect a dynamic work environment characterized by innovation, collaboration, and a strong commitment to patient wellbeing.
Will I receive support for professional development?
Yes, the role offers a focus on professional development, work-life balance, and a culture of inclusivity.
Are there any cross-cover responsibilities in this role?
Yes, the successful candidate will provide reasonable cross-cover for other patient navigators to maintain a consistent and effective administration service.
Is experience in handling confidential patient information required?
Yes, experience in processing confidential patient-sensitive documentation is necessary for this role.