FAQs
What are the main responsibilities of the Band 4 Patient Support, Time, and Recovery Worker?
The main responsibilities include working alongside service users, healthcare and prison staff, assisting in the recovery process, facilitating service user feedback, providing support for peer mentor training sessions, and promoting patient engagement in service planning and delivery.
Who will the post holder be working with?
The post holder will work alongside service users, healthcare and prison staff, and external agencies, including Datus, Foundation to Change, Alcohol Anonymous, Cocaine Anonymous, Enhanced Reconnect, and Hep C Trust.
What types of sessions will the post holder assist in?
The post holder will assist in providing support for service user network and training sessions, particularly for service user peer mentors and Wellbeing Navigator (WBN) healthcare champions.
Is experience in multi-agency working required?
Yes, experience in multi-agency working with various partners within public healthcare and private sectors is essential for this role.
What is the focus of the service user support provided?
The focus is on promoting recovery-focused outcomes for allocated groups of service users.
Will the post holder be required to attend to administrative duties?
Yes, the post holder will provide administrative duties for service user group attendance, WBN feedback, and the Family & Friends Test (FFT) data.
What kind of feedback will the post holder help to collect?
The post holder will assist in collecting effective service user feedback to inform service design, planning, delivery, and improvement.
Can I contact someone for informal inquiries about this position?
Yes, you can contact Leon Joseph, the Inside Recovery & Service User Involvement Manager, at leon.joseph@nhs.net or by calling 0121 5988393 for further details or informal visits.
What type of environment does Birmingham and Solihull Mental Health NHS Foundation Trust provide?
The Trust aims to provide a compassionate, inclusive, and committed environment where staff work together to deliver excellent care and support to a culturally diverse community.