BARISTA

d'Lite Healthy On The Go

Mar 7, 2025

Applications are closed

Job
Full-time
Entry & Junior Level
Customer Relations
Hospitality & Retail
Scottsdale

Requirements

18+ years of age
High school graduate
Prefer prior customer service experience
Prefer prior Barista experience, it is not required
Dependable, honest, trustworthy, possesses integrity
Positive attitude and great personal drive
Courteous and enthusiastic
Willingness and ability to learn in a fast-paced sales environment
Exceptional communication skills
Exceptional guest services skills
Basic math and computer skills
Prefer proficiency on Aloha POS, it is not required
Prefer ability to handle multiple projects simultaneously and efficiently
Successful completion of General Team Member Training Certification
Successful completion of Barista Training Certification
Ability to learn and maintain knowledge of company’s products and procedures
Availability to work on weekends
Reliable transportation

Responsibilities

Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
Continuously test all drink products for taste, appearance, consistency to align with company drink standards
Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
At times, field inside, drive-thru, and phone orders
At times, operates a Point of Sale system [POS]
At times, performs work of other team members as needed
Proper cash handling procedures at all times
Addresses customer complaints and reports to SL and/or GM
Keeps company passwords and intellectual property confidential
Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
Use, implementation, and adherence to all company policies, procedures, systems and processes
Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the working hours for the Barista position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Is prior Barista experience necessary for this role?

No, prior Barista experience is preferred but not required for this position.

What qualifications are required to apply for the Barista job?

Applicants must be at least 18 years old and a high school graduate. Dependable and trustworthy behavior, a positive attitude, and strong communication skills are also required.

Will the Barista receive training?

Yes, the Barista is required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

Is customer service experience important for this role?

Yes, prior customer service experience is preferred for the Barista position.

What type of environment does the Barista work in?

The Barista works in a fast-paced sales environment, ensuring a friendly, positive, and safe dining atmosphere for customers.

Are Barista employees allowed to take breaks during their shifts?

Yes, breaks are generally provided in accordance with company policy and applicable labor laws.

What are the physical demands of the Barista position?

The role requires continuous standing, frequent walking, bending, and reaching. It also involves lifting and carrying items weighing up to 50 lbs occasionally.

What should an applicant do if they encounter a customer complaint?

The Barista should address customer complaints directly and report them to the Shift Leader (SL) or General Manager (GM).

Is there opportunity for growth within the company?

Yes, the Barista position offers opportunities for growth and development as the company begins a period of exciting growth.

d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure

Industry

1-10

Employees

2007

Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!