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Barista / Customer Service Representative

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BP

Jan 22, 2025

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne

Requirements

  • Extraordinary interpersonal skills, building lasting connections with customers
  • Energy and motivation to keep pace within an active and busy environment
  • Ability to prioritise without sacrificing the customer experience
  • Vibrant personality with confidence to convert in-store promotions
  • Safety first approach with a level-head in emergency situations
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation.

Responsibilities

  • As a Customer Service Representative, you build the energy and excitement in our bp-owned store.
  • You help us learn from each customer interaction, so that we can evolve our products and services.
  • Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.
  • Extraordinary interpersonal skills, building lasting connections with customers.
  • Energy and motivation to keep pace within an active and busy environment.
  • Ability to prioritise without sacrificing the customer experience.
  • Vibrant personality with confidence to convert in-store promotions.
  • Safety first approach with a level-head in emergency situations.
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation.

FAQs

What are the primary responsibilities of a Barista / Customer Service Representative at bp Eltham?

As a Barista / Customer Service Representative, your primary responsibilities include building energy and excitement in the store, creating lasting connections with customers, providing excellent customer service, and assisting with in-store promotions.

What are the working hours for the part-time Barista position?

The working hours for the Barista position are Monday to Friday from 4:45am to 10:45am, and Saturday & Sunday from 5am to 10:45am.

What benefits can I expect as a part-time employee at bp Eltham?

Benefits include a generous above industry hourly rate, job stability with an essential service, a 10% discount on in-store items, supportive health and wellbeing benefits, free on-site parking, fuel discounts, and potential earnings of $25 - $50 per hour along with other perks.

Is there flexibility in the work schedule?

Yes, there is flexibility with your schedule, and employees may work a variety of hours across a 24-hour operation.

Are there any specific skills required for this position?

Yes, candidates should possess extraordinary interpersonal skills, be energetic and motivated for a busy environment, have the ability to prioritize customer experience, and maintain a safety-first approach.

What is the role of a Customer Service Representative?

The role of a Customer Service Representative involves enhancing the customer experience, learning from each interaction, and ensuring customers have a positive and efficient experience in the store.

Is bp Australia an equal opportunity employer?

Yes, bp Australia is an equal opportunity employer. They value diversity and encourage women and Aboriginal and Torres Strait Islander people to apply.

When is the application closing date for this job?

The application closing date for this job is 28 January 2025.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance