FAQs
What is the main responsibility of a Beauty Specialist at Shoppers Drug Mart?
The main responsibility of a Beauty Specialist is to maximize sales of beauty products and services while delivering superior customer service and promoting a positive shopping environment.
What are the key sales expectations for a Beauty Specialist?
A Beauty Specialist is expected to maximize sales, raise awareness of promotional programs, maintain a positive attitude towards selling, promote beauty products, and encourage customer participation in the PC Optimum program.
What customer service practices are Beauty Specialists expected to follow?
Beauty Specialists are expected to always put the customer first, provide superior customer service, actively model desired behavior with eClienteling, promote products through marketing, and book appointments for in-store events.
What operational responsibilities does a Beauty Specialist have?
Beauty Specialists must exhibit and promote the company's products and services, attend vendor schools and educational workshops, and adhere to Cosmetics Operating Standards.
What qualifications are necessary to apply for the Beauty Specialist position?
Candidates should possess planning, judgment, and decision-making skills, demonstrate independent thinking, and have selling skills in cosmetics.
What kind of experience is required for this role?
Applicants must have proven consultative skills, selling experience with a track record, a good knowledge of various beauty products and services, and the ability to conduct makeup and skincare consultations.
Are there any physical requirements for the Beauty Specialist position?
Yes, candidates should be able to lift up to 50 pounds, climb ladders, and perform bending and stretching tasks to stock shelves.
What benefits does Shoppers Drug Mart offer to its employees?
Shoppers Drug Mart offers a purchase discount program, flexible and varied schedules, competitive pay, and online learning opportunities through their Academy.
How does Shoppers Drug Mart support diversity in the workplace?
Shoppers Drug Mart recognizes Canada’s diversity as an opportunity to better serve communities and strives to reflect that diversity in their hiring practices, the products they sell, and the culture in their stores.
What is the commitment of Shoppers Drug Mart regarding compliance with laws?
Shoppers Drug Mart is committed to upholding the law as part of their Code of Conduct and reinforces this commitment as an expectation from their customers and stakeholders.
