FAQs
What is the main purpose of the Beauty Specialist role at Shoppers Drug Mart?
The main purpose of the Beauty Specialist role is to maximize sales of beauty products and services offered by Shoppers Drug Mart while ensuring that the customer remains at the center of all activities.
What are the key responsibilities of a Beauty Specialist?
Key responsibilities include maximizing sales, promoting awareness of promotional programs, providing exceptional customer service, encouraging customer participation in the PC Optimum program, and adhering to company operational standards.
What kind of customer service standards are expected in this role?
The Beauty Specialist is expected to promote a positive environment, always prioritize the customer, model desired behaviors for superior service, actively promote products, and book appointments for in-store events.
Are there specific qualifications required for this position?
Yes, qualifications include planning, judgment and decision-making skills, independent thinking, and selling skills in cosmetics.
What experience is preferred for this role?
Preferred experience includes proven consultative skills, a successful selling track record, knowledge of beauty products and services, ability to conduct makeup consultations, and strong communication skills.
What physical requirements are associated with being a Beauty Specialist?
Physical requirements include the ability to lift up to 50 pounds, climb a ladder, and bend and stretch to stock shelves.
How does Shoppers Drug Mart support its employees in the Beauty Specialist role?
Shoppers Drug Mart provides a purchase discount program, flexible scheduling, competitive pay, and access to online learning through Academy.
Is there any focus on diversity and inclusion within the workplace?
Yes, Shoppers Drug Mart recognizes Canada’s diversity as an opportunity and strives to reflect this in their products, hiring practices, and workplace culture to better serve their communities.
What is the hiring pay range for the Beauty Specialist position?
The hiring pay range is $18.00 - $19.00 per hour, with factors such as experience, knowledge, and geographical location influencing the final pay.
Are accommodations available for applicants with disabilities?
Yes, accommodations are available upon request for applicants and colleagues with disabilities.
