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BMW Driver

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Sytner Group

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Leicester

AI generated summary

  • You should be punctual, enthusiastic, detail-oriented, and organized. Knowledge of the local area and excellent navigational skills are essential; experience with premium brands is a plus.
  • You will collect and deliver vehicles, update customers on arrival times, provide exceptional service, and build rapport, ensuring a warm welcome and high service levels, including weekends.

Requirements

  • - Punctual and enthusiastic
  • - Previous experience working with a premium brand and an understanding of the automotive industry is ideal, but not essential
  • - Excellent attention to detail
  • - Organisation skills
  • - Knowledge of the local area
  • - Excellent navigational skills

Responsibilities

  • You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times.
  • You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival.
  • You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from BMW is achieved even if they're not visiting our showroom.
  • This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

FAQs

What is the primary responsibility of the Sales/Aftersales Driver at Sytner BMW Leicester?

The primary responsibility of the Sales/Aftersales Driver is to collect and deliver vehicles from customers' homes to the dealership and back, providing friendly and attentive service while ensuring the highest levels of customer satisfaction.

Is previous experience in the automotive industry required for this role?

No, previous experience working with a premium brand or in the automotive industry is ideal but not essential for this role.

What skills are necessary for the Sales/Aftersales Driver position?

Excellent attention to detail, strong organizational skills, knowledge of the local area, and good navigational skills are necessary for this position.

Are weekend shifts required for this position?

Yes, this is a full-time role that can typically include weekends to provide the highest possible service levels to customers.

What are the working hours for this role?

The role is full-time, and specific working hours may vary, typically including weekends.

What benefits are offered to employees at Sytner Group?

Sytner Group offers an enhanced holiday entitlement, industry-leading maternity, paternity and adoption pay, career development opportunities, recognition for long service, discounted car schemes, high street discounts, discounted gym memberships, a cycle to work scheme, and one paid day for voluntary/community work each year.

How does Sytner Group approach diversity and inclusion?

Sytner Group is committed to creating an equitable working environment that values and respects every individual's unique contribution, supporting colleagues to thrive and reach their full potential.

Are there opportunities for career development within Sytner Group?

Yes, Sytner Group is passionate about continuous improvement and provides opportunities for career development.

How can I request adjustments for the job interview process?

You can request changes or adjustments to the interview and recruitment process as part of Sytner's commitment to diversity and inclusion. Further details can be provided during the application process.

What is the culture like at Sytner Group?

The culture at Sytner Group focuses on valuing and appreciating employees, fostering an environment where everyone can contribute and thrive.

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Sytner Group

The UK's largest dealer group. Named 2019 Top UK Retailer to Work For by Glassdoor.

Automotive
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

We are the UK’s largest dealership representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special.