FAQs
What are the primary duties of the Bookkeeping, Accounting, and Auditing Clerks position?
The primary duties include processing insurance claims, verifying patient insurance coverage, entering verified information into the billing system, monitoring emails, submitting weekly progress reports, posting payments and adjustments to patient accounts, and performing related tasks such as answering phone calls and communicating with third-party payers.
What systems will I be working with in this role?
You will work with the Change Healthcare revenue management system, Florida Medical Management Information System (FLMMIS), Availity Eligibility and Benefits Portal, and Healthpac H+Pro Billing system.
What are the required work hours for this position?
The work hours are from 8:00 AM to 5:00 PM, Monday through Friday.
Are there any specific skills required for this job?
Yes, expertise in Microsoft Office Suite is required for this position.
How is the progress monitored in this role?
Progress is monitored through the submission of weekly progress reports that detail the number of patients billed from the backlog, face sheets and insurance denials, and the verification of checks posted for each day.
Will there be any direct communication with patients in this role?
Indirectly, yes. You may handle patient information and answer phone calls as part of your responsibilities, but direct patient interaction will be limited to the communication required for processing claims and verifying information.
Who should I report my weekly progress to?
You should submit your weekly progress report and timesheet to the Department's Contract Manager.
What should I do if I have questions about my tasks?
You should monitor emails and respond to any directives from the Department, which will likely include guidance and answers to your questions.
Is there a possibility of overtime in this position?
The job description does not specify overtime, but you may need to check with the Department or Contract Manager for details regarding workload expectations and potential overtime opportunities.

