BPM Expert

Merck Group

Nov 5, 2024

Applications are closed

Job
Full-time
Senior Level
Consulting
Business, Operations & Strategy

Requirements

Technical Proficiency: Expertise in business process modeling tools (e.g., Signavio Process Manager, ARIS, ADONIS, Visio).
BPM Methodologies: Strong understanding of BPMN, Six Sigma, Lean principles, or other process improvement methodologies.
Analytical Skills: Ability to analyze complex processes and systems, identify gaps, and propose practical solutions.
Problem-Solving: Strong problem-solving skills with a focus on optimizing efficiency and effectiveness.
Communication Skills: Excellent verbal and written communication skills, capable of articulating complex processes clearly to non-technical stakeholders.
Project Management: Experience in managing or leading process improvement projects.
Collaboration: Proven ability to work cross-functionally and collaboratively with various departments.
Attention to Detail: High attention to detail in process documentation and analysis.
Bachelor’s or Master’s degree in Business Administration, Industrial Engineering, Information Technology, or a related field.
Certification in BPM, Lean, Six Sigma, or similar is preferred.
5-8 + years of experience in business process modeling or business process management.
Experience with process automation technologies and digital transformation initiatives is a plus.

Responsibilities

Process Analysis & Mapping: Analyze current business processes, workflows, and systems. Develop detailed process maps and models to identify inefficiencies, redundancies, or opportunities for improvement.
Design & Development: Design new business processes or improve existing ones using Signavio Process Manager and flowcharting techniques.
Process Management: Govern migration / creation/ update/ maintenance of process maps across functions/ projects. Create/ update/ maintain functional/ E2E Process Architecture and maintain cross-functional interactions and dependencies in Signavio Process Manager. Maintain process version control and governance, ensuring changes are tracked and communicated to relevant stakeholders. Manage the access controls for various types of roles in the Signavio BPM tool.
Stakeholder Collaboration: Work closely with stakeholders, including process owners, managers, and IT teams, to gather requirements, validate processes, and ensure alignment with business objectives.
Process Optimization: Engages in the process design workshops to co-create the As-Is and To-be process maps along with the other key stakeholders. Engages in the process optimization efforts to improve performance metrics such as speed, cost, and quality. Establish best practices and provide inputs to the standards team to improve DESSA methodology based on the user feedback and project experience.
Process Automation: Identify and implement opportunities for process automation through tools such as RPA (Robotic Process Automation) or workflow management systems.
Documentation & Reporting: Create detailed process documentation, including process flows, procedures, and business rules. Ensure that all process documentation is up-to-date, consistent, standardized and accessible across the organization.
Reporting & Analytics: Prepare reports on process performance, KPIs, impact on process attributes in the Signavio Process Manager and recommendations for improvements.
Training & Support: Provide training and support to employees on new processes, ensuring smooth adoption and understanding. Conduct workshops and seminars on process optimization.
Compliance & Risk Management: Ensure that business processes comply with regulatory requirements and manage risks associated with process changes.
Continuous Improvement: Develop frameworks for ongoing evaluation and improvement of processes. Monitor the performance of business processes using KPIs and benchmarks using Process Mining tools and techniques.

FAQs

What is the main responsibility of a BPM Expert?

The main responsibility of a BPM Expert is to design, update, manage, and analyze business process models, architecture, and documentation using the Signavio Process Manager platform in BPMN 2.0, while supporting organizational transformation and innovation.

What tools do we expect the BPM Expert to be proficient in?

The BPM Expert should have technical proficiency in business process modeling tools such as Signavio Process Manager, ARIS, ADONIS, and Visio.

What kind of experience is required for the BPM Expert position?

Candidates should have 5-8+ years of experience in business process modeling or business process management, along with experience in process automation technologies and digital transformation initiatives being a plus.

What educational background is preferred for this role?

The preferred educational background includes a Bachelor's or Master's degree in Business Administration, Industrial Engineering, Information Technology, or a related field. Certification in BPM, Lean, Six Sigma, or similar is also preferred.

What are some key responsibilities of this role?

Key responsibilities include process analysis and mapping, designing and developing new business processes, managing process documentation and reporting, stakeholder collaboration, process optimization, and ensuring compliance and risk management.

Are there opportunities for professional development in this role?

Yes, the position offers opportunities for professional development, including training and support for employees on new processes, engaging in workshops, and contributing to best practices in process improvement.

What qualities are we looking for in a candidate for this position?

We are looking for candidates with strong analytical skills, problem-solving abilities, excellent communication skills, attention to detail, and a collaborative mindset, along with experience in project management.

How does this position contribute to organizational transformation?

The BPM Expert contributes to organizational transformation by analyzing current processes, identifying inefficiencies, designing improved processes, and implementing automation and optimization strategies to enhance performance metrics.

Is diversity valued in our workplace culture?

Yes, we celebrate all dimensions of diversity and believe it drives excellence and innovation, fostering a culture of inclusion and belonging that impacts millions.

Will the BPM Expert have the opportunity to work with various departments?

Yes, the BPM Expert will work closely with various stakeholders, including process owners, managers, and IT teams, to ensure alignment with business objectives and collaborative process development.

Merck Group

We are Merck, a vibrant science and technology company. Science is at the heart of everything we do.

Manufacturing & Electronics

Industry

10,001+

Employees

1668

Founded Year

Mission & Purpose

This channel is not intended for U.S. and Canadian visitors. Merck operates in the U.S. and Canada as EMD Serono in Healthcare, MilliporeSigma in Life Science and EMD Electronics in Electronics. An unaffiliated and unrelated company, Merck & Co., Inc., Kenilworth, NJ, US holds the rights in the trademark MERCK in the U.S. and Canada. _______________________________ We are Merck, a leading global science and technology company headquartered in Germany. We are curious explorers, courageous pioneers, and ingenious inventors. Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Life Science, Healthcare, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and the planet. We believe in the positive power of science and technology. It has determined our actions since 1668 and inspires us to continue researching for a future worth living. As a family-owned company with over 350 years of experience, we stand for sustainability, responsibility, and innovative strength. We take pride in being a diverse and inclusive company that values and fosters the talents and abilities of our employees. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Work your Magic and join Merck