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Business Assistant

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Leicester

AI generated summary

  • You must have strong IT and audio-typing skills, effective communication abilities, a compassionate approach with service users, and a proactive team-oriented attitude.
  • You will manage meetings, take minutes, coordinate training and events, handle diary management, create professional communications, order supplies, and resolve issues.

Requirements

  • The successful candidate will possess excellent IT and audio-typing skills
  • good written and verbal communication skills
  • the ability to liaise with service users in a calm and compassionate manner
  • the ability to work positively and proactively as part of the wider administrative and clinical teams

Responsibilities

  • As a Business Admin Assistant, you will be required to attend meetings, take minutes and notes of meetings, circulate documentation including identifying actions, ensuring they are logged, prioritised, and are followed up.
  • You will assist in the planning and organising of training and appointments and events which will include co-ordinating travel arrangements and guest speakers.
  • You will undertake diary management for yourself and others and you will communicate effectively via email, including implementing a flagging/prioritisation system.
  • You will be creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard.
  • You will be ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled.
  • You will be dealing with complaints and using your own initiative to solve problems and escalating where necessary.

FAQs

What are the working hours for the Business Assistant role?

The working hours are Monday to Friday from 8am to 4pm.

Where is the Business Assistant role located?

The role is based in an office situated within a busy ward environment at the Bradgate Mental Health Unit.

What kind of team will I be working with?

You will be part of a multi-disciplinary team that includes nurses, doctors, consultants, psychologists, and service users.

What skills are required for the Business Assistant position?

The successful candidate should possess excellent IT and audio-typing skills, good written and verbal communication skills, and the ability to liaise with service users in a calm and compassionate manner.

Is there support and training provided for new employees?

Yes, the Trust offers a robust induction period, regular supervision and support, and opportunities for career progression with a structured learning journey.

Are there benefits included with this job?

Yes, benefits include a generous pension contribution, holiday allowance starting at 27 days, free onsite parking, and access to additional benefits such as discounted shopping and health and wellbeing support.

How do I apply for the Business Assistant position?

Applications can be submitted as per the instructions on the job advertisement; however, applicants are encouraged to apply as soon as possible since the advert may close early.

What should I do if I have questions before applying?

For an informal chat, you can contact Jane Spencer at 07721 725034 or email jane.spencer10@nhs.net.

Is there a probationary period for new employees?

Yes, all substantive roles (excluding medical staff) are subject to a 6-month probationary period.

Are there opportunities for flexible working hours?

Yes, requests for alternative hours or varied working patterns will be considered in line with the Trust's flexible working policy.

Is there a prioritization system for email communication?

Yes, as part of the role, you will implement a flagging/prioritization system for effective email communication.

Creating high quality compassionate care and well-being for all

Science & Healthcare
Industry
5001-10,000
Employees
2002
Founded Year

Mission & Purpose

Leicestershire Partnership NHS Trust provides a wide range of mental health, learning disability, and community health services across Leicester, Leicestershire, and Rutland. Their mission is to deliver high-quality, compassionate care tailored to the needs of individuals and communities. They aim to improve mental health and well-being through integrated care, research, and innovation, focusing on delivering person-centered services that enhance overall quality of life.200