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Business Immigration Coordinator

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Fragomen

Dec 31

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Legal
  • Dallas
  • Quick Apply

AI generated summary

  • You need a degree or relevant experience, strong client service skills, attention to detail, proficiency in Excel, ability to multitask, and excellent communication and teamwork abilities.
  • You will organize and manage legal documents, update case statuses, communicate progress, prepare materials for shipping, respond to inquiries, and ensure compliance with firm standards.

Requirements

  • Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role, either in retail or professional services
  • A client service mindset, attention to detail and desire to achieve a high level of productivity
  • Experience using various computer systems, including Microsoft Excel
  • Ability to multi-task in a fast-paced environment with competing demands
  • The ability to prioritize, meet deadlines and escalate issues to supervisor
  • Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
  • Desire to contribute to positive work environment, effectively collaborate and promote teamwork

Responsibilities

  • Provide administrative support to the department, including organizing, sorting, and distributing mail and scanning documents sent by foreign nationals.
  • Update and manage case status, meet assigned deadlines, and communicate case progress/status/issues to supervisor.
  • Organize, maintain, and file legal documents and supporting documentation.
  • Prepare, collect, and organize cases for shipping process.
  • Learn procedural and processing requirement for various types of non-immigrant and immigrant visa petitions and applications (i.e., drafting and assembling non-immigrant and immigrant petitions and applications).
  • Respond to internal and external communications within the team.
  • Produce work with high accuracy, proactively escalating issues to supervisor.
  • Use Connect and other team data management systems or processes accurately.
  • Apply new processes and best practice improvements as directed.
  • Follow documented firm standards and policy to mitigate risk and ensure regulatory, operational and client compliance.

FAQs

What is the primary role of a Business Immigration Coordinator at Fragomen?

The primary role of a Business Immigration Coordinator at Fragomen is to provide administrative support to the department, assist with case management, maintain legal documents, and ensure effective communication regarding case progress while adhering to procedural requirements for immigration petitions and applications.

What qualifications are required for this position?

A Bachelor’s degree, Associate’s degree, Paralegal certification, or experience in a customer-facing or client service-oriented role is required. Additionally, candidates should possess a client service mindset, attention to detail, and experience using various computer systems, including Microsoft Excel.

What are the key skills necessary for success in this role?

Key skills necessary for success in this role include excellent written and verbal communication skills, the ability to multi-task in a fast-paced environment, attention to detail, and a strong client service mindset.

What type of training and development opportunities does Fragomen offer?

Fragomen offers training and development opportunities to help new employees grow in their roles and gain expertise in business immigration, allowing for long-term career advancement within the organization.

How many PTO days does Fragomen provide?

Fragomen provides 22 PTO days in addition to federal holidays.

Do the benefits at Fragomen include medical coverage?

Yes, Fragomen offers medical, dental, and vision plans as part of their employee benefits package.

What type of work environment can one expect at Fragomen?

Employees can expect a supportive and collaborative work environment that promotes teamwork and a positive atmosphere, with a focus on client service and achieving organizational goals.

How does Fragomen ensure compliance with immigration regulations?

Fragomen follows documented firm standards and policies to mitigate risks and ensure regulatory, operational, and client compliance in all aspects of their business immigration services.

Is experience in retail customer service acceptable for this role?

Yes, experience in customer-facing or client service-oriented roles, including retail, is acceptable for this role.

What kind of communication will I need to engage in as a Business Immigration Coordinator?

As a Business Immigration Coordinator, you will need to respond to internal and external communications, provide case updates to supervisors, and interact effectively with team members and clients.

Law
Industry
5001-10,000
Employees
1951
Founded Year

Mission & Purpose

Fragomen is a global leader in immigration services, offering legal and strategic advice to help individuals and businesses navigate complex immigration processes. The company's mission is to support its clients in achieving their immigration and mobility goals while ensuring compliance with local regulations. Fragomen aims to deliver innovative solutions and personalized service to enhance global mobility and facilitate cross-border opportunities for people and businesses around the world.