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Business Intelligence Engineer, Customer Experience and Business Trends

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Amazon

Feb 10

Applications are closed

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy

Requirements

  • 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)
  • Experience with scripting language (e.g., Python, Java, or R)
  • Master's degree, or Advanced technical degree
  • Knowledge of data modeling and data pipeline design
  • Experience with statistical analysis, co-relation analysis

Responsibilities

  • Own, design, develop, document, and manage scalable solutions for new and ongoing analyses metrics, reports, and dashboards to support business needs
  • Identify new data sources and invent new methodologies and approaches to understand and drive improved customer experiences.
  • Drive efforts to simplify, automate, and standardize processes across the team to drive efficiencies, expand scope, and drive increased impact to customer experience.
  • Ability to clearly articulate assumptions, methodologies, results, and implications.
  • Present deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding.

FAQs

What is the main focus of the Business Intelligence Engineer role in the CXBT team?

The main focus of the role is to analyze and deliver insights that improve customer experiences and business trends, utilizing various methodologies to drive actionable recommendations.

What qualifications are required for the Business Intelligence Engineer position?

The basic qualifications include 2+ years of experience in data analysis and interpretation using tools like Redshift, Oracle, or NoSQL, experience with data visualization tools such as Tableau or QuickSight, proficiency in a scripting language (e.g., Python, Java, or R), and familiarity with statistical methods.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include holding a Master's degree or an advanced technical degree, knowledge of data modeling and data pipeline design, and experience with statistical analysis and correlation analysis.

What tools and technologies should candidates be familiar with for this position?

Candidates should be familiar with data visualization tools (e.g., Tableau, QuickSight), and they should also have experience with database management systems (e.g., Redshift, Oracle, NoSQL) as well as scripting languages such as Python, Java, or R.

What kind of impact is the Business Intelligence Engineer expected to have?

The Business Intelligence Engineer is expected to innovate methodologies, simplify and automate processes, and deliver insights that directly impact the customer experience, ultimately driving improved outcomes for customers.

Will the Business Intelligence Engineer need to communicate with stakeholders?

Yes, the BIE is required to present deep dives and analysis clearly to both technical and non-technical stakeholders, ensuring clarity and understanding of the insights provided.

What is the work culture like in the CXBT team?

The work culture in the CXBT team is inclusive, empowering team members to deliver the best results for customers and encouraging collaboration across different levels of management.

Is prior experience in statistical analysis necessary for this position?

While basic statistical analysis experience is required, the job's preferred qualifications also highlight a deeper understanding and hands-on experience with statistical methods and correlation analysis.

Where is this job located?

This job is located in Karnataka, India, under the company ASSPL.

How does Amazon support applicants with disabilities during the hiring process?

Amazon provides support for workplace accommodations or adjustments during the application and hiring process, including assistance for the interview or onboarding process. Interested candidates can visit their accommodations page for more information.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.