Business Process Manager (f/m/div.)

Bosch

Jan 10, 2025

Applications are closed

Job
Full-time
Senior Level
Consulting
Business, Operations & Strategy
Wetzlar

Requirements

Education: university degree (preferred master) in the field of Business Administration, Industrial Engineering, Operations Management, or related field
Experience and Knowledge: several years of experience in in BPM, requirement management, or project discovery phases; proven experience in enabling BPM practices within a complex organizational environment; proficiency in BPM tools and methodologies (e.g., BPMN, Signavio); familiarity with process intelligence platforms (e.g., Celonis, Process Mining,...) and with tools for requirement management and discovery documentation (e.g., JIRA, Confluence); strong analytical and data visualization skills using tools like Power BI or Tableau, knowledge of ERP systems and their integration into BPM initiatives
Personality and Working Practice: exceptional problem-solving and critical-thinking skills, strong leadership and communication abilities, with a focus on stakeholder engagement and a highly organized and detail-oriented working practice with the ability to manage multiple priorities

Responsibilities

As a business process manager you establish and promote BPM frameworks as well as methodologies across the organization, develop and lead a BPM enablement program, including training, resources, and tools for stakeholders at all levels.
You create and manage a Center of Excellence (CoE) to support BPM practitioners with best practices as well as guidance and foster a culture of continuous improvement, collaboration, and accountability in BPM practices.
Furthermore, you design and implement a structured approach for regular requirement as well as change gathering, analysis, and prioritization across business units. You will collaborate with stakeholders to understand business needs and translate them into clear, actionable requirements.
You develop templates, tools, and processes to streamline requirement documentation and validation and ensure alignment of requirements with business objectives and project outcomes.
For conducting discovery (HC SMART alignment) phases in project lifecycles you define and implement best practices. You collaborate with project teams to structure discovery phases, including scope definition, stakeholder alignment, and resource allocation.
You facilitate workshops and meetings to gather insights, identify risks, and establish a shared understanding of project goals and document as well as analyze findings from discovery phases to inform decision-making and project planning.
In addition you develop and maintain governance structures to ensure consistency and scalability in BPM initiatives, track and report on BPM enablement, requirement management, and discovery phase metrics to measure success as well as identify opportunities for process optimization and implement improvements based on data-driven insights.
Act as a bridge between business units, IT, and project management teams to ensure alignment on BPM initiatives. You partner with leadership to prioritize projects and align discovery efforts with strategic objectives and provide guidance as well as support to cross-functional teams during the requirement gathering and discovery phases.

FAQs

What is the role of a Business Process Manager at Bosch Home Comfort Group?

The Business Process Manager is responsible for enabling BPM capabilities, creating frameworks for requirement and change management, and planning for project discovery and alignment phases related to key transformation projects.

What qualifications are required for this position?

A university degree (preferred master) in Business Administration, Industrial Engineering, Operations Management, or a related field is required, along with several years of experience in BPM, requirement management, or project discovery phases.

What tools and methodologies should I be familiar with for this job?

Proficiency in BPM tools and methodologies (e.g., BPMN, Signavio), familiarity with process intelligence platforms (e.g., Celonis, Process Mining), and tools for requirement management and discovery documentation (e.g., JIRA, Confluence) are necessary.

How important is cross-functional collaboration in this role?

Cross-functional collaboration is essential as the Business Process Manager acts as a bridge between business units, IT, and project management teams.

What skills are essential for success in this position?

Exceptional problem-solving, critical-thinking, leadership, and communication skills are essential, along with strong organizational and detail-oriented working practices.

Is there potential for growth and development in this role?

Yes, there are opportunities for growth as the position involves developing and leading a BPM enablement program and fostering a culture of continuous improvement.

Who can I contact for support during my application?

You can contact Lena Merte in Human Resources at +49(6441)418-1446 for support during the application process.

What is the company’s stance on diversity and inclusion?

Diversity and inclusion are firmly anchored in Bosch's corporate culture, and they welcome all applications regardless of gender, age, disability, religion, ethnic origin, or sexual identity.

Will I have the opportunity to facilitate workshops in this role?

Yes, the Business Process Manager is expected to facilitate workshops and meetings to gather insights, identify risks, and establish project goals.

How is success measured in this position?

Success is measured by tracking and reporting on BPM enablement, requirement management, and discovery phase metrics, as well as identifying opportunities for process optimization and implementing improvements based on data-driven insights.

Bosch

Engineering & Construction

Industry

10,001+

Employees

1886

Founded Year

Mission & Purpose

The Bosch Group is a leading global supplier of technology and services. It employs roughly 421,300 associates worldwide (as of December 31, 2022). The company generated sales of 88.2 billion euros in 2022. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 136 locations across the globe, Bosch employs some 85,500 associates in research and development, of which nearly 44,000 are software engineers.