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Business Process Outsourcing - Business Development Associate Director

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Grant Thornton

1mo ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Reading
  • Quick Apply

AI generated summary

  • You should have a strong sales background in BPO, excellent communication skills, commercial awareness, CRM proficiency, and a relevant accounting qualification. Outsourcing experience is essential.
  • You will drive business growth, build executive relationships, oversee market campaigns, manage a team, ensure high-quality client materials, and shape strategic insights for revenue generation.

Requirements

  • Experience of successful sales and business development to support the growth of a business. Prior experience of sales of business process outsourcing solutions would be added advantage.
  • Excellent communication to manage both client & delivery team relationships. Our operating model involves working with global and cross-cultural teams. Having flexibility to travel to other offices (both within and outside UK) is must.
  • Strong commercial awareness and the ability to engage with and influence key decision makers at a senior level, to identify new business opportunities with both new prospects and existing clients
  • Good organisational and IT (technology + CRM tools like Dynamics) skills
  • A proactive, can-do attitude
  • A professional accounting qualification (ACA, ACCA, ICAS, CA or CIPFA)
  • Outsourcing delivery experience

Responsibilities

  • As a Business Development Associate Director within our Business Process Outsourcing CFO solutions team, you will:
  • Shape strategic direction by partnering with the leadership team to deeply understand business priorities, operating models, and growth objectives.
  • Drive business growth through proactive origination and conversion of high-value opportunities, including developing outsourcing propositions, leading proposal strategies, and representing the firm at key external and internal forums.
  • Build and leverage senior networks across the wider firm to unlock cross-service opportunities and in the external market.
  • Establish and nurture executive-level relationships with corporates across a number of sectors to generate sustainable revenue streams.
  • Own key account strategies, ensuring growth plans are implemented and monitored for impact across priority clients and targets.
  • Oversee market engagement campaigns, working with origination teams to design outreach strategies and ensure timely, high-quality follow-up in core and emerging sub-sectors.
  • Act as a market ambassador, representing the firm at client, intermediary, and industry events, and ensuring post-event actions translate into tangible business opportunities.
  • Management responsibilities – responsibility for managing the team and ensuring correct levels of capability and capacity are maintained for client requirements. There is potential overseas travel involved in this, to develop our relationship with our GT India colleagues.
  • Shape thought leadership and sector positioning, generating ideas for market-leading insights, and ensuring marketing campaigns deliver ROI and reinforce brand authority.
  • Direct pipeline development, maintaining a robust order book and ensuring accurate forecasting aligned to growth targets.
  • Ensure best-in-class client materials, overseeing the creation and refresh of sector credentials, pitch templates, and case studies to support business development.
  • Champion digital and social presence, driving impactful sector-related content and engagement across relevant platforms.
  • Foster a culture of collaboration and innovation, sharing insights, best practices, and market intelligence across the BD, Markets & Clients community to maximise firmwide opportunities.

FAQs

What is the primary focus of the Business Development Associate Director role?

The primary focus is to drive business growth through the origination and conversion of high-value opportunities, particularly in the realm of business process outsourcing within the CFO Solutions team.

What kind of experience is required for this position?

The minimum requirement is experience in successful sales and business development, especially in business process outsourcing solutions.

Is travel a requirement for this role?

Yes, flexibility to travel to other offices within and outside the UK is required.

What type of culture does Grant Thornton promote?

Grant Thornton promotes an inclusive culture that values diversity and encourages employees to bring their whole selves to work while providing opportunities for personal and professional development.

What skills would be considered advantageous for this role?

A professional accounting qualification (e.g., ACA, ACCA) and prior outsourcing delivery experience would be advantageous.

How does Grant Thornton support work-life balance?

Grant Thornton offers flexible working options and emphasizes the importance of maintaining a balance between work and personal life.

Will there be opportunities for professional growth in this role?

Yes, the role offers opportunities to develop skills and advance through a supportive learning environment.

What responsibilities are included in the management aspect of this role?

Responsibilities include managing the team, ensuring appropriate capability and capacity for client requirements, and potentially overseeing overseas relationships.

How does this role contribute to the firm's goals?

This role contributes by shaping strategic direction, driving business growth, cultivating relationships, and implementing key account strategies.

What does Grant Thornton value in its employees?

Grant Thornton values contributions, uniqueness, collaboration, and a proactive attitude in its employees, encouraging them to go beyond expectations.

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Grant Thornton

Accounting
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

Grant Thornton is a leading global network of independent assurance, tax, and advisory firms, providing professional services to dynamic organizations worldwide. Founded in 1924, the firm operates in over 130 countries, helping businesses grow strategically while managing risks and enhancing operational efficiencies. With a focus on quality, collaboration, and innovation, Grant Thornton's mission is to empower clients to unlock their full potential and achieve success in a rapidly evolving business landscape. The firm is dedicated to building trusted relationships and delivering value through personalized and forward-thinking solutions.