Logo of Huzzle

Home

Matches

Explore

Manage

Call Centre / Customer Service - Reservations Sales Representative (Home Based / Remote)

image

Enterprise

8d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • United Kingdom
    Remote

AI generated summary

  • You must have strong communication skills, self-motivation, a UK home office, a Windows PC, a wired internet connection, and the ability to pass security checks. 40 hrs weekly availability needed.
  • You will listen to customer needs, convert inquiries to bookings, handle queries and cancellations, and uphold exceptional service standards while promoting company values.

Requirements

  • Ability to build a personal rapport with the customer
  • Prior call center experience preferred but not essential
  • Experience in a target driven sales environment whereby you have been accountable to minimum performance expectations
  • Excellent communication skills
  • Confident telephone manner
  • Ability to work independently and to be self-motivated
  • Strong PC skills and technical aptitude
  • This role must be performed from within the UK
  • Available to work 5 shifts Monday to Sunday 8am - 7pm (40 hrs per week)
  • Must be able to provide a suitable home-office environment which is free from noise and any distractions. (Desk and ergonomic chair are required)
  • A Windows Desktop / Laptop PC (Macs are not accepted) Windows 10 (or above)
  • 17 inch monitor or above required
  • Webcam and VOIP headset required
  • Internet access provided by a cable or DSL provider - WIRED CONNECTION AT ALL TIMES - WIRELESS CONNECTION IS PROHIBITED
  • Router must be VOIP compatible
  • Minimum upload speed of 10 mbps and Minimum download speed of 50 mbps
  • Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality

Responsibilities

  • Listening to customer requirements and presenting appropriate solutions
  • Converting rental enquiries to bookings
  • Relationship building by maintaining exceptional customer service standards
  • Inbound calls; taking bookings, dealing with customer queries, applications, cancellations and other administrative duties
  • Communicating company values to our customers

FAQs

Do we support remote work?

Yes, this position is fully remote and allows you to work from home.

What is the salary for this position?

The salary for the Reservations Sales Representative role is £26,900 per annum.

What are the working hours for this job?

The working hours are full-time at 40 hours per week, with shifts allocated between 8am and 6:30pm, Monday to Sunday.

When does the job start?

The start date for this position is Tuesday, 7th April 2026.

Is prior call center experience necessary for this role?

Prior call center experience is preferred but not essential.

What skills are required for the Reservations Sales Representative role?

Key skills required include the ability to build rapport with customers, excellent communication skills, a confident telephone manner, and strong PC skills.

What type of home office setup is required?

Applicants must provide a suitable home-office environment that is free from noise and distractions, including a desk and ergonomic chair.

What are the technical requirements for working from home?

A Windows Desktop or Laptop PC (Macs are not accepted), Windows 10 or above, a 17-inch monitor or larger, webcam, VOIP headset, and a wired internet connection are required.

What internet speed is needed for this position?

A minimum upload speed of 10 Mbps and a minimum download speed of 50 Mbps is required.

Is this position available for applicants outside the UK?

No, this role must be performed from within the UK.

What is involved in the application process?

All applicants must have the ability to pass a security check involving financial probity and basic criminality.

image

Enterprise

Travel & Leisure
Industry
10,001+
Employees
1957
Founded Year

Mission & Purpose

It all started with Jack Taylor and seven cars. Now, Enterprise, Alamo and National have teams of talented people in countries around the world. That means, no matter where you live, there’s probably a great opportunity with us right down the road.

Culture & Values

  • Our brands are the most valuable things we own

    Our reputation is everything, and every employee has a stake in protecting our brands and helping our business grow.

  • We work hard … and we reward hard work

    Running a successful business is hard work. When our team members commit to their responsibilities and future, they receive the accolades and rewards they deserve.

  • Customer service is our way of life

    Our goal is to exceed every customer’s expectations. And that starts with our people. One customer. One handshake. One delivered promise at a time.

  • Great things happen when we listen … to our customers and to each other

    We achieve our high level of service by taking the time to understand the needs of every customer and employee. And that leads us to new opportunities.

  • Personal honesty and integrity are the foundation of our success

    We treat every person who walks through our door with respect. Whether it’s a customer or an employee, our focus is on building loyal, long-term relationships by meeting their needs and earning their trust.

  • We strengthen our communities – one neighbourhood at a time

    The Enterprise business began in neighbourhoods. We owe our success to the people in the communities where we live and work. We’re committed to supporting them and growing – together.

  • Our company is a fun and friendly place where teamwork rules

    Decades after he stepped down from day-to-day management, Jack Taylor was still greeting employees with the question, "Are you having fun?" Because that’s how our teams grow – having a good time while working together toward a common goal.

  • Our doors are open

    Ours is an inclusive environment. From employees to customers to business partners, we embrace the differences that make us successful and unique.

Benefits

  • Sick Pay

  • Maternity & Paternity Leave

  • Life Insurance

  • Pension Plan

Article & News