FAQs
What is the primary role of a Carer Support Worker?
The primary role of a Carer Support Worker is to provide support, advice, and signposting to the families, friends, and carers of people who use the Trust’s services.
Are Carer Support Workers expected to support the service users directly?
No, Carer Support Workers provide emotional and practical support specifically for families, friends, and carers, and not for the service users themselves.
What is the Triangle of Care (ToC)?
The Triangle of Care (ToC) is a model that promotes the involvement of families, friends, and carers in the care of service users, ensuring they are recognized as key partners in care.
Is experience with mental illness necessary to apply for this position?
While not mandatory, we encourage applications from individuals who have a lived experience of mental illness, either individually or as a carer.
How does the organization support ongoing professional development?
The organization provides access to Continued Professional Development and involvement in improvement and research activities, supporting staff growth.
What benefits do Carer Support Workers receive?
Benefits include generous annual leave entitlement, flexible working opportunities, access to health and wellbeing activities, and discounts across retail, leisure, and travel.
Can Carer Support Workers participate in training development for carers and staff?
Yes, Carer Support Workers are expected to support the development, delivery, and evaluation of training for both carers and staff.
How are Carer Support Workers expected to collaborate with other agencies?
They are required to collaborate effectively with various agencies, including PCFT staff, GPs, and other health and social care professionals.
What types of support groups will Carer Support Workers facilitate?
Carer Support Workers will facilitate meaningful carer support groups that provide education and emotional support to carers.
How can someone learn more about this role or request an informal visit?
Interested individuals can contact Sarah Bickley, the CMHT & SPOE Manager, via email at sarah.bickley@nhs.net or by calling 0161 716 4505 for further details or to arrange an informal visit.

