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Cashier/Customer Service Associate

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Walmart Canada

Feb 10

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Johannesburg

Requirements

  • - High school diploma or equivalent
  • - Previous cashier or customer service experience is an asset
  • - Excellent communication and interpersonal skills
  • - Ability to work in a fast-paced environment with a strong attention to detail
  • - Must be able to handle cash accurately and efficiently
  • - Strong problem-solving and multitasking abilities
  • - Flexible availability, including weekends and holidays
  • - Must be able to lift up to 25lbs and stand for extended periods of time

Responsibilities

  • Greet and interact with customers in a friendly and helpful manner
  • Accurately process transactions at the cash register with efficiency and professionalism
  • Scan and bag items while providing polite and efficient service
  • Maintain a clean and organized checkout area and ensure shelves are fully stocked with bags, receipt paper, and other necessary items
  • Assist customers with returns, exchanges, and other inquiries in a patient and courteous manner
  • Process and verify price check requests
  • Provide accurate product information and answer any questions customers may have
  • Keep up-to-date with current promotions and store policies
  • Follow all safety and security procedures to ensure the well-being of our customers and employees
  • Collaborate with team members to ensure all tasks are completed in a timely and efficient manner
  • Continuously strive to meet and exceed sales targets and customer satisfaction goals
  • Any other duties as assigned by the store manager

FAQs

What are the main responsibilities of a Cashier/Customer Service Associate at Walmart Canada?

The main responsibilities include greeting customers, processing transactions efficiently, scanning and bagging items, maintaining a clean checkout area, assisting with returns and inquiries, providing product information, and following safety procedures.

Is previous experience required for this position?

While previous cashier or customer service experience is considered an asset, it is not strictly required.

What qualifications do I need to apply for this job?

A high school diploma or equivalent is required, along with excellent communication skills, attention to detail, problem-solving abilities, and the ability to lift up to 25 lbs.

What does the work schedule look like for this position?

The position requires flexible availability, including weekends and holidays.

Is there an opportunity for advancement within the company?

Yes, Walmart believes in promoting from within, so there are opportunities to advance into roles such as customer service supervisor or department manager.

What should I expect during the training process?

Training will cover store policies, cash register operation, customer service practices, and safety procedures to ensure you are well-prepared for the role.

How does Walmart Canada ensure a positive shopping experience for customers?

Associates are trained to interact with customers in a friendly manner, provide accurate information, and assist with inquiries or concerns promptly to enhance the overall shopping experience.

Are there any physical requirements for the role?

Yes, candidates must be able to lift up to 25 lbs and stand for extended periods of time as part of their job responsibilities.

What should I do if I encounter a customer complaint?

Handle customer complaints with patience and courtesy, attempt to resolve the issue, and collaborate with team members or management for further assistance if needed.

How can I apply for this position?

Interested candidates can apply online through Walmart Canada's career page or visit their local store for more information.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.