Logo of Huzzle

Home

Matches

Explore

Manage

Category Manager – LEGO® Gift Card

image

the LEGO Group

Aug 28, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
  • London

Requirements

  • Strong commercial experience, working with Store teams to drive sales and operational excellence. Ecommerce experience an advantage.
  • Strong analytics skills, confident in data manipulation and experience in reporting and ability to analyse data, build stories based around data insights, draw conclusions, and make data driven decisions (Excel, Tableau etc.)
  • Experience with supply chain management & retail technology
  • Highly developed collaboration skills with an open mind and ability to work across different departments championing the Gift Card program.
  • Proven track record in delivering results & solving problems, both bringing strategic plans into reality but also with the ability to solve urgent problems in practical and pragmatic ways.
  • Experience working on digital and physical Gift Card products is an advantage.
  • Excellent written and verbal English language skills

Responsibilities

  • - A constant focus on better understanding our shoppers, identify opportunities and bring these to life. We expect you to both improve existing processes and bring new ideas to life.
  • - Build and develop relationship with LEGO® Store teams to help deliver focus on Gift Cards.
  • - Work with the Gift Card trading manager to identify marketing, campaign & promotion opportunities across LEGO® Retail.
  • - In collaboration with global & regional teams, lead all aspects of the implementation of campaigns in stores.
  • - Coordinate with 3rd party retailer teams to develop campaigns, provide assets and resolve process issues.
  • - Run weekly and monthly reporting & understand shopper data to turn insights into actions.
  • - Communicate Gift Card plans and performance in stores to LBR teams.
  • - Deep dive into performance variation and investigate technical and training issues that arise.
  • - Gift Card forecasting, stock management and supply chain management in stores, LEGO.com and 3rd party distribution.
  • - Ensure stable operations and constantly seek to improve the setup to benefit shoppers and reduce internal complexities.
  • - Solve problems, working with partners to find practical solutions in case of issues around issuing and redemption, stock availability, reporting and training.
  • - Manage queries and requests from Customer Service, Store Support, Gift Card platform service provider, suppliers, customers, and internal collaborators.
  • - Collaborate with cross-functional teams across the business such as technology, store operations, site operations, marketing, legal, procurement etc.

FAQs

What is the main responsibility of the Category Manager – LEGO® Gift Card?

The main responsibility is to accelerate the growth of the LEGO® Retail Gift Card program globally, managing day-to-day performance across 200+ LEGO® stores and ensuring effective sales through various channels.

What skills are necessary for this role?

Strong commercial experience, analytical skills, experience with supply chain management & retail technology, collaboration skills, problem-solving abilities, and excellent written and verbal English language skills are necessary for this role.

Is experience in ecommerce an advantage for this position?

Yes, having ecommerce experience is considered an advantage for this role.

What are the collaboration requirements for this position?

The Category Manager needs highly developed collaboration skills to work across different departments and champion the Gift Card program.

How is success measured in this role?

Success is measured through delivering results in sales performance, managing operational excellence, and effectively solving problems as they arise.

What kind of data analysis is required for this role?

Candidates need to be confident in data manipulation and reporting, able to analyze data, build stories around insights, and make data-driven decisions using tools like Excel and Tableau.

Will I have the opportunity to innovate the Gift Card offerings?

Yes, a significant part of the role involves constantly innovating the gift-card offer to enhance it as a gift option for shoppers.

What is the company’s stance on diversity and inclusion?

The LEGO Group strives to create a diverse, dynamic, and inclusive culture, encouraging applicants from all backgrounds to apply.

Are there any specific insurance benefits offered?

Yes, all colleagues are covered by life and disability insurance for protection and peace of mind.

What kind of leave options does the company provide?

The company offers enhanced paid leave options as part of Family Care Leave for important times.

Will I receive a colleague discount upon employment?

Yes, from day one you will qualify for a generous colleague discount.

Is there a bonus scheme available for employees?

Yes, employees may be rewarded through a bonus scheme when goals are reached and if eligible.

What is the hiring team's approach during the recruitment process?

The hiring team will discuss the hybrid work policy and role eligibility during the recruitment process.

Are candidates required to undergo any specific background checks?

Yes, candidates will be required to participate in Child Safeguarding Background Screening if the position involves high engagement with children.

What is the application review process?

Applications are reviewed on an ongoing basis, and the company reserves the right to amend or withdraw job postings at any time.

What does the working environment look like for this role?

You will work in a hybrid format, with an average of 3 days per week in the office at your assigned primary workplace location.

image

the LEGO Group

Our mission is to inspire and develop the builders of tomorrow.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!