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Catering Sales Manager

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Omni Hotels & Resorts

26d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Dallas

AI generated summary

  • You need a high school diploma, 1 year of catering/hotel sales experience, strong communication skills, customer service focus, and proficiency in Microsoft Office. Flexible schedule required.
  • You will solicit and negotiate new business, develop sales strategies, manage client relationships, coordinate events, and ensure exceptional service while meeting profitability and production goals.

Requirements

  • High School Diploma or Equivalent.
  • College degree preferred.
  • Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
  • Wedding experience preferred
  • Knowledge of the operations of the hotel industry.
  • Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
  • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
  • Must have proven selling, negotiating and presentation skills.
  • Requires knowledge of advanced sales techniques.
  • Highly developed customer service skills with strong attention to detail.
  • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
  • The ability to delegate, effectively train and coach
  • Must be able to work a flexible schedule including nights, weekends and holidays.

Responsibilities

  • Solicit, negotiate, and book new and repeat business through various methods (e.g., cold calling, networking, referrals).
  • Develop and implement sales strategies to meet or exceed sales goals.
  • Manage client relationships and build rapport with prospective and existing clients.
  • Develop and implement marketing plans to attract new clients.
  • Participate in industry events and networking opportunities.
  • Manage Production goals on a quarterly basis.
  • Ensure profitability is contracted for each event.
  • Provide exceptional customer service and address client inquiries and concerns.
  • Gather client feedback to improve future events and services.
  • Work with clients to understand their event needs, including menu selection, venue logistics, and budget.
  • Coordinate event details with various teams (e.g., kitchen staff, service staff, vendors) as needed prior to event contract.
  • Follow up with clients after their event takes place to ensure the event was smooth and possible rebooking.
  • Communicate effectively with clients, staff, and vendors.
  • Collaborate with other departments, such as sales, operations, and culinary teams.

FAQs

What is the primary responsibility of the Catering Sales Manager at the Omni Dallas Hotel?

The primary responsibility of the Catering Sales Manager is to sell, prospect, and coordinate catered events at the hotel while ensuring client satisfaction and maximizing revenue.

What qualifications are required for this position?

A High School Diploma or Equivalent is required, with a college degree preferred. Additionally, a minimum of 1 year of hotel sales/catering experience is needed.

Is wedding experience necessary for this role?

Wedding experience is preferred but not required for the Catering Sales Manager position.

What skills are important for the Catering Sales Manager role?

Important skills include proven selling, negotiating, and presentation skills, advanced customer service skills, and strong attention to detail.

What tools or software should a Catering Sales Manager be proficient in?

The Catering Sales Manager should be proficient in Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience is preferred.

Does this position require a flexible working schedule?

Yes, this position requires the ability to work a flexible schedule that includes nights, weekends, and holidays.

What kind of environment does the Omni Dallas Hotel provide for its associates?

The Omni Dallas Hotel provides a dynamic and exciting work environment, along with comprehensive training and mentoring, fostering a culture of respect, gratitude, and empowerment.

How does the Catering Sales Manager manage client relationships?

The Catering Sales Manager manages client relationships by providing exceptional customer service, addressing client inquiries and concerns, and gathering feedback to improve future events and services.

Are there networking opportunities provided for the Catering Sales Manager?

Yes, participating in industry events and networking opportunities is part of the responsibilities of the Catering Sales Manager.

What are the financial management responsibilities of the Catering Sales Manager?

The Catering Sales Manager is responsible for managing production goals on a quarterly basis and ensuring profitability for each contracted event.

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Omni Hotels & Resorts

Travel & Leisure
Industry
10,001+
Employees
1958
Founded Year

Mission & Purpose

Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One"​ associate empowerment program.