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Chief of Staff

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Marshmallow

Nov 14, 2024

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Business, Operations & Strategy
  • London

Requirements

  • You have extensive experience excelling within a fast-growing scale-up, with broad cross-functional responsibilities and dynamic requirements
  • You have extensive project management experience leading key company-wide initiatives
  • You have previous experience in top-tier management consulting, investment banking or private equity
  • You have experience of working with senior executives and the ability to make a good business case and motivate people to help you execute
  • You enjoy problem-solving and proactively creating innovative solutions to complex problems
  • You are excited about working in a company that focuses on and believes in the importance of feedback and driving excellence
  • You are a proactive and independent thinker with outstanding analytical and communication skills. You can manage highly sensitive and confidential information while effectively supporting a dynamic and fast-paced organisation

Responsibilities

  • Supporting the development and implementation of the overall strategic plan for the organisation
  • Lead cross-functional deep dives and special projects addressing business challenges identified by the CEO/Senior Leadership team, focusing on areas such as; revenue growth, cost optimisation, and organisational effectiveness
  • Serve as a resource for project teams and stakeholders to address inefficiencies and obstacles, ensuring projects remain on track with agreed timelines
  • Utilising forecasting and modelling techniques to identify data driven approaches to Marshmallows ambitious goals
  • Support the scoping & delivery of new product & geo launches

FAQs

What is the primary role of the Chief of Staff position at Marshmallow?

The Chief of Staff will support the CEO and lead strategic initiatives, collaborating with executive leadership to define and drive the company’s long-term vision, identify growth opportunities, and ensure operational excellence.

What kind of experience is required for the Chief of Staff role?

Candidates should have extensive experience in fast-growing scale-ups, project management, top-tier management consulting, investment banking, or private equity, along with the ability to work with senior executives.

What does the company culture at Marshmallow emphasize?

Marshmallow emphasizes collaboration, ownership, feedback, and innovation, encouraging team members at all levels to actively participate in problem-solving and decision-making processes.

How does Marshmallow support employee mental wellbeing?

Marshmallow offers mental wellbeing support through access to therapy and mental health sessions via Oliva.

Are there any benefits related to learning and development?

Yes, Marshmallow provides personal budgets for books and training courses, as well as two paid days a year for skill enhancement.

What is the vacation policy for employees?

Employees at Marshmallow enjoy 25 days of holiday, plus bank holidays.

Does Marshmallow offer a sabbatical leave policy?

Yes, employees are eligible for a 4-week fully paid sabbatical after being with the company for four years.

How does the recruitment process work at Marshmallow?

The recruitment process consists of an initial call with Talent Acquisition, a deeper dive interview, a skill-based/technical interview with a presentation task, and a culture interview.

What type of background checks are required for new hires?

New hires must undergo background checks to meet FCA regulatory obligations, which includes a DBS check and verification of no live criminal proceedings.

Is Marshmallow committed to diversity and inclusion in its hiring process?

Yes, Marshmallow is dedicated to building an inclusive culture that welcomes applicants from all walks of life and processes job applications without bias.

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Marshmallow

A techie insurance company. Not a sweet shop.

Finance
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Definitely not a sweet shop. We're the tech company making insurance more accessible and more affordable for as many people as possible. We’re proud of our journey so far. We’ve helped hundreds of thousands of customers get fairer cover, all while polishing a 4.5 star Trustpilot score. But we’re just getting started. Over the next 2 years, we’re planning to help even more people by launching products and services across different sectors and countries 🚀

Culture & Values

  • Bias for Action

    We carry urgency into our every day, knowing that only by making daily progress can we drive long-term growth.

  • We are challenging and honest

    We optimise for truth and progress, which requires us to never shy away from difficult conversations with each other.

  • We take ownership

    We take on challenges, and put our hands up when things go wrong.

  • We are selfless

    We work hard, together and without ego.

  • We are bold

    To serve our customers best, we experiment relentlessly, make tough decisions and go where others won’t.

  • Simplify for Success

    We don’t overcomplicate or try to be too clever. Less is more.”

Benefits

  • Bonus Scheme

    We want to reward you for doing your best work and allow everyone to share in Marshmallow's success

  • Private healthcare

    We want to support everyone’s wellbeing at Marshmallow, which is why we offer private healthcare insurance with Vitality.

  • Mental wellbeing

    We have partnered with Oliva to offer mental health support and make therapy sessions more accessible.

  • Cycle to work scheme

    We’re registered under the Cycle-to-Work scheme, so you can buy a new bike tax-free. Lycra shorts optional.

  • Learning and training

    Personal budgets for books and training courses to help you grow in your role. Weekly book clubs and learning sessions. Plus 2 days a year - on us! - to further your skillset.

  • Company socials

    We give all of our teams monthly budgets to get to know each other better outside of work. Plus we have company-wide socials every two weeks, themed parties, and more.