FAQs
What is the primary role of the Chief People Officer at London Ambulance Service?
The Chief People Officer will lead the development and implementation of the Trust's people strategy, focusing on staff wellbeing, professional development, and cultural transformation to create a thriving, inclusive, and high-performing workforce.
How many calls does the London Ambulance Service respond to on a daily basis?
The London Ambulance Service attends to more than 2,700 patients every day, responding to more 999 and 111 calls than any other ambulance service in the country.
What are the expectations for a candidate regarding NHS leadership competencies?
The successful candidate must demonstrate that they meet the NHS leadership competency framework for board members, which is aligned with Our NHS People Promise, Our Leadership Way, and the Seven Principles of Public Life (Nolan Principles).
Is experience in healthcare necessary for this role?
While not explicitly stated, experience in healthcare is likely to be beneficial due to the nature of the role within a vital healthcare environment and the focus on delivering outstanding care to Londoners.
What kind of approach is the London Ambulance Service taking towards diversity and inclusion?
The London Ambulance Service emphasizes the importance of accessibility and inclusivity in both its services and employment practices, ensuring they are representative of the diverse communities they serve.
Who can I contact for more information about the Chief People Officer position?
For further details or informal visits, you can contact Carmel Gibbons or Peter Mason at Odgers, or email donna.fendick@odgers.com.
What qualities are desirable in the Chief People Officer to inspire and empower staff?
The new Chief People Officer should possess passion, purpose, and strong leadership skills to inspire innovation, foster collaboration, and ensure every colleague feels valued, supported, and empowered to make an impact.
What is the main goal of the Chief People Officer regarding workforce development?
The main goal is to shape an inclusive and high-performing workforce that consistently delivers outstanding emergency and urgent care to the communities in London.

