FAQs
What is the primary role of the Chief Technology Officer at NWAS?
The primary role of the Chief Technology Officer at NWAS is to oversee digital services, shape the future direction of technology within the organization, and ensure that technological investments align with the strategic vision of the Trust.
What qualifications or experience are necessary for this role?
Candidates should have a strong background in digital technologies and proven leadership experience in managing technology teams, along with a passion for digital transformation and patient care.
What kind of technological infrastructure will the CTO be responsible for?
The CTO will be responsible for critical infrastructure including telephony, radios, networks, cloud and on-premise systems, and the service desk.
How does the CTO contribute to innovation at NWAS?
The CTO actively identifies emerging and mainstream technologies to support the organization’s strategic aims and leads initiatives on how technology innovation can drive transformational change.
What is the operational culture that the CTO is expected to establish?
The CTO is expected to establish and embed a proactive operational culture across the technology teams, monitoring and responding to system performance to ensure critical functions are maintained.
Is experience in the healthcare sector required for this role?
While specific experience in the healthcare sector is not explicitly mentioned, a passion for patient care and knowledge of how technology can improve healthcare services would be highly beneficial.
How does the CTO ensure alignment with the Trust’s strategic aims?
The CTO establishes the technology strategy, vision, and roadmap in line with the digital strategic plan and overall Trust strategic objectives to ensure alignment.
Will the CTO be involved in procurement decisions?
Yes, the CTO will be the lead technical expert in the development of new organizational objectives, including the procurement of technology for modernization and optimization of operational and clinical workflows.
Who can I contact for more information about the position?
For further details or informal visits, you can contact Jenny Wharton, the Chief Information Officer, at Jenny.Wharton@nwas.nhs.uk.
What support services does NWAS provide beyond emergency care?
In addition to emergency services, NWAS provides non-emergency patient transport services, ensuring patients who cannot travel unaided due to their medical condition receive necessary transport to and from hospitals.

