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Children's Therapies Administrator

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Oxford Health NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Oxford

AI generated summary

  • You need strong written and verbal communication, accurate keyboard skills, IT proficiency, Microsoft Office confidence, excellent organization, and the ability to work with limited supervision.
  • You will manage clinic bookings, contact patients, maintain records, ensure data accuracy, monitor supplies, and liaise with colleagues and professionals.

Requirements

  • You should therefore have good written and verbal communication skills and accurate keyboard skills.
  • Strong IT skills are essential and you should be confident using Microsoft Office packages.
  • You should have excellent organisational skills and be able to prioritise your workload.
  • In addition, the ability to work with limited supervision will be necessary.

Responsibilities

  • Managing clinic bookings for speech & language therapy:
  • contacting patients via Accurx
  • monitoring Accurx for patient responses
  • booking appointments
  • sending correspondence
  • discharging referrals
  • Provide high-quality administrative support to the team, including managing emails, records, and office systems.
  • Maintain accurate data, carry out quality checks, and update online systems.
  • Support monitoring of waiting lists and data quality issues.
  • Order and monitor supplies, ensuring resources are available when needed.
  • Liaise with colleagues and external professionals, and travel to local sites as required

FAQs

What are the working hours for this position?

The working hours are Monday to Friday, from 9.00 am to 5.00 pm.

Where is the job located?

The job is based at Murray House, Jordan Hill Business Park, Oxford.

What types of therapy teams will I be supporting in this role?

You will provide support to the Children's Speech & Language Therapy, Physiotherapy, Occupational Therapy, and HEF Dietetic teams.

What skills are required for this position?

Strong IT skills, good written and verbal communication abilities, accurate keyboard skills, excellent organizational skills, and the ability to prioritize workload with limited supervision are required.

Is training provided for this position?

Yes, training is provided to help you develop further in your role.

How will I interact with patients and families?

You will respond to enquiries from parents and families in a professional manner, providing an excellent level of customer service.

Are there opportunities for career progression in this role?

Yes, there are excellent opportunities for career progression at Oxford Health.

How many days of annual leave will I receive?

You will receive 27 days of annual leave, plus bank holidays, which increases to 33 days with continuous service.

What benefits does Oxford Health offer to employees?

Benefits include individual and Trust-wide learning and development, NHS discounts, a pension scheme, a lease car scheme, an Employee Assistance Programme, mental health first aiders, staff accommodation (with waiting lists), and staff networking and support groups.

Who can I contact for more information about the role?

You can contact Janet Bailey, the CIT Operational Support Officer, via email at Janet.bailey@oxfordhealth.nhs.uk or by telephone at 07920 726312.

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Oxford Health NHS Foundation Trust

Providing mental and community health services to a population of 2.5 million people across Bucks, Oxon, Wilts and BaNES

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Oxford Health NHS Foundation Trust (OHFT) provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible. As a leading teaching, training and research trust, we have close links to Oxford and Oxford Brookes universities. We are part of the Oxford Academic Health Science Centre, working closely with our university colleagues to translate their findings into clinical care as quickly as possible, enabling people using our services to benefit from the latest advances in healthcare. In Oxfordshire we are the main provider of community health services and deliver these in a range of community and inpatient settings, including eight community hospitals. Our mental health teams provide a range of specialist healthcare in the community and from inpatient settings across the geographic areas of Milton Keynes, Buckinghamshire, Oxfordshire, Wiltshire, Swindon, Bath and North East Somerset (BaNES). We also provide a range of specialised health services that include forensic mental health and eating disorder services across a wider geographic area including support for patients in Berkshire and from Wales.