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Christmas Customer Assistant

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Boots UK

Oct 6, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

Requirements

  • Excel in a varied environment, working at pace.
  • Communicate and listen effectively.
  • Enjoy working as part of a team, promoting a collaborative team dynamic.
  • Know that the little things make the biggest difference for customer interactions.
  • Be a proud brand ambassador for Boots and help our customers find the best products for them.
  • Experience providing customer care and delivering great customer service.

Responsibilities

  • Helping our customers: whether that’s answering questions and giving great advice on our fantastic gifts, showing where a product is or simply offering a basket, it’s the little things that make big a difference.
  • Helping our stores run smoothly: working with us at Christmas is a great experience but can be fast paced so it’s important we make sure it all goes smoothly. It could be helping with our stock in the stock rooms, making sure we have the right products displayed on the shop floor or providing a great service on our tills.
  • Working as part of a great team: pulling together with other members in the team you will ensure that the stores are always presentable and provide a store everyone can be proud of.
  • Working as a team to solve any issues quickly and being able to adapt to what can be a changing environment is something we love about our amazing teams in store.

FAQs

Is this role permanent?

No, this is a temporary contract for the Christmas season, but there may be potential for a permanent role later on depending on opportunities in your local area.

Where is this job located?

This role is located in Ireland, specifically in the Dublin Liffey Valley store.

What kind of experience is required for this position?

Full training is provided for this role, but essential skills include the ability to work in a varied environment at pace, effective communication, teamwork, and providing great customer interactions.

What are the working hours for the Christmas Customer Assistant role?

The role requires approximately 37.5 hours of work per week, with various shifts available, which may include weekends.

Are there any specific benefits for employees?

Yes, employees can receive a discretionary Christmas bonus, generous employee discounts, and access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

How should I apply for this job?

Interested candidates should submit their application online. If successful, you will be contacted to attend an in-store interview within the next 14 days.

What will I be doing as a Christmas Customer Assistant?

You will be helping customers, ensuring the store runs smoothly, working as part of a team, and adapting to a fast-paced environment. Tasks may include working on tills, advising customers, and assisting with stock management.

Is prior retail experience necessary?

While experience in providing customer care and delivering great customer service is desirable, it is not essential to apply for this role.

How will I be informed about my application status?

If your application is successful, we will contact you to attend an interview. If you do not hear back within the specified time frame, you may assume your application was not successful.

Can I request adjustments during the application process?

Yes, if you require additional support as part of the application and interview process, reasonable adjustments can be provided to help you perform at your best.

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Boots UK

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.