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Civil Enforcement Officer

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Facilities Management
  • Coventry
    Remote

AI generated summary

  • You must have good communication skills, enjoy outdoor work, demonstrate professionalism, be a team player, and preferably possess a driving licence.
  • You will patrol roads, advise on safe parking, issue tickets for violations, report abandoned vehicles, and handle public inquiries.

Requirements

  • A people person - someone with good communication skills, is approachable and enjoys meeting new people
  • An outdoors person - if you are happier being out and about instead of in an office regardless of what the weather is, then this role could be for you
  • Professionalism - we take our work seriously and have a great team who are passionate about providing the best service possible and keeping our communities safe and supported.
  • Team player - an ability to work both independently and part of a team
  • Driving Licence preferred

Responsibilities

  • You will be patrolling local roads and streets and key car parking locations, advising the public of where they can park safely and securely, issuing enforcement tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public.

FAQs

What is the role of a Civil Enforcement Officer?

A Civil Enforcement Officer is responsible for patrolling local roads and streets, advising the public on safe parking, issuing enforcement tickets for improperly parked vehicles, reporting suspected abandoned vehicles, and responding to public inquiries.

What skills are required for this position?

We are looking for someone with good communication skills, a friendly and approachable demeanor, professionalism, teamwork abilities, and, ideally, a driving license.

What are the working hours for this role?

The working hours for this position are from 14:00 to 22:00.

Will I receive training as a Civil Enforcement Officer?

Yes, we provide top-class learning opportunities to give you the confidence to excel in your role and to support your growth with the company.

What benefits do you offer for this position?

We offer competitive leave benefits, enhanced family-friendly benefits, health and wellbeing programs, employee perks, a company pension scheme, and a death in service benefit, among others.

Is a driving license mandatory for the role?

A driving license is preferred but not strictly mandatory.

What type of work environment can I expect?

You can expect to work outdoors, interacting with the public regularly, which may involve various weather conditions instead of a typical office setting.

Are there opportunities for career advancement in this role?

Yes, we provide training and development opportunities, allowing room for growth within the company.

How does your company support employee wellbeing?

We support employee wellbeing through access to our Employee Assistance Programme, Wellbeing Hub, and discounted gym memberships.

What is the process for applying for this position?

Interested candidates are encouraged to apply online, and a member of the team will be in touch soon after your application.

Integrated technology-enabled solutions from design and implementation to management and recovery.

Technology
Industry
5001-10,000
Employees
1937
Founded Year

Mission & Purpose

Marston Holdings is a company specialising in integrated enforcement services, including civil and criminal justice, debt recovery, and more. Their ultimate mission is to provide comprehensive, efficient, and ethical enforcement solutions. Marston Holdings' fundamental purpose is to support the fair and effective enforcement of legal and financial matters while upholding the highest standards of integrity and service quality.

Culture & Values

  • Social value

    Committed to ethical and transparent business practices that foster a truly inclusive and diverse workforce and contributes positively to the health and welfare of society.

  • Sustainability

    Promoting sustainability and the provision of sustainable operations through the application of technology and a shared commitment to care for the environment, reduce emissions and prevent pollution.

  • Procurement and supply chain

    Applying standardisation and embedding best practice to demonstrate a clear, robust and consistent approach to enhance the process of selection and appointment across the diverse range of providers within our supply chain.

  • Vehicle and environmental safety

    Striving to achieve reductions in emissions by investing in the latest fuel-efficient vehicles and engaging with telematic partners to develop an effective electric vehicle replacement strategy.