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Walmart Canada

Aug 3, 2024

  • Job
    Full-time
    Entry Level
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will manage damaged merchandise, maintain returns and recalls, ensure safety practices, monitor shrink, follow company guidelines, and support team members as needed.

Requirements

  • Age - 16 or older

Responsibilities

  • 1. Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
  • 2. Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensuring they are completed in a timely manner and within any deadlines as per Company guidelines. Handle all SORT, and Global Donation Merchandise
  • 3. Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
  • 4. Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
  • 5. Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
  • 6. Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
  • 7. Completes all GM CVP (Customer Value Program)
  • 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.

FAQs

What is the primary responsibility of the Claims position?

The primary responsibility of the Claims position is to obtain proper credit from Vendor Partners and control Inventory through proper merchandise handling procedures while providing exceptional customer service to vendor partners, associates, and customers.

What are some key tasks involved in this role?

Key tasks include scanning damaged and stolen merchandise, maintaining up-to-date returns and vendor return requests, ensuring safety practices, monitoring returns to minimize chargebacks, and supporting the Office Support Associate and Directs Store Delivery Associate as needed.

What is the minimum age requirement for this position?

The minimum age requirement for this position is 16 years or older.

What is the starting pay rate for the Claims position?

The starting pay rate for this position is $17.85, with the final rate determined based on relevant experience.

Are there any preferred qualifications for the Claims position?

There are no specified preferred qualifications listed for this position, though Walmart will accommodate disability-related needs as required by law.

Where is the primary location for this job?

The primary location for this job is 9251 Alderbridge Way, Richmond, BC V6X 0N1, Canada.

Does this position require prior experience?

The job description does not specify required previous experience, but relevant experience may affect the pay rate.

Is safety training a part of the responsibilities of this role?

Yes, ensuring that safety practices are followed continuously is one of the responsibilities of the Claims position.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.