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Claims Handler CH3

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Keoghs

1mo ago

  • Job
    Full-time
    Junior Level
  • Legal
  • Leeds

AI generated summary

  • You need 2+ years of casualty claims handling experience, strong detail and communication skills, ability to manage workloads, and experience with claims up to £25k. Supervisory experience is a plus.
  • You will manage a caseload of various claims, maintain accurate data, ensure client SLA compliance, allocate new claims, assist in training, and build strong client relationships.

Requirements

  • • Minimum 2 years casualty claims handling experience
  • • Experience dealing with quantum up to £25k
  • • Excellent attention to detail
  • • Strong communication and negotiation skills
  • • Strong organisational skills
  • • Supervisory experience is desirable
  • • Excellent client care and customer service skills
  • • Ability to manage own volume workload via task management
  • • Ability to work as a team and independently

Responsibilities

  • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
  • Maintain accurate data on relevant case management system
  • Comply with set client SLA’s
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring team members
  • Undertake appropriate additional tasks provided by the Team Leader
  • Attend Client review meetings and assist with client project work where applicable
  • Build and maintain excellent relationships with Clients

FAQs

What is the location for the Claims Handler position?

The position is located in Leeds.

What type of claims will I be handling in this role?

You will be managing Public Liability, Employers Liability, Product Liability, and Property Damage claims.

Is there a specific reserve value for the claims I will be managing?

Yes, you will manage claims up to a reserve value of £30,000.

What level of experience is required for this position?

A minimum of 2 years of casualty claims handling experience is required.

Do I need to have any supervisory experience for this role?

Supervisory experience is desirable but not mandatory.

What are the working hours for this role?

The working hours are not specified in the job description, but they typically align with standard business hours.

What benefits are offered to employees in this position?

Benefits include a Davies Incentive Plan, holiday leave, private medical insurance, health cash plans, death in service benefits, and various employee assistance programs.

Is there an opportunity for professional development in this role?

Yes, you will have opportunities for training and mentoring team members.

What is the maximum claim quantum I will be dealing with?

You will be dealing with claims involving quantum up to £25,000.

Will I be required to attend client meetings as part of this role?

Yes, attendance at client review meetings and assisting with client project work may be part of your responsibilities.

Are there any additional perks or schemes available to employees?

Yes, additional perks include a Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, and discounted tickets for various attractions.

An insurance-focused, top 50 law firm, we act decisively for leading insurers and businesses in the insurance industry

Law
Industry
1001-5000
Employees

Mission & Purpose

We are a top 40 law firm, focusing on the insurance sector, acting on behalf of leading insurers, businesses and suppliers to the insurance industry for over 50 years. In 2020, we joined Davies, the specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. Handling general insurance claims of all types, from the lowest value disputes through to the largest catastrophic losses makes us a trusted strategic partner for our clients. We minimise indemnity spend by combining technical expertise, thought leadership and technology whilst improving processes and services to deliver market-leading outcomes.