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Client Solutions Manager

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Meta

Dec 19

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Marketing
  • New York

AI generated summary

  • You need 2+ years in online advertising, a Bachelor's, data manipulation skills, experience analyzing diverse data, and a proven record in driving business performance and insights.
  • You will drive business results through client relationships, manage accounts, identify growth opportunities, analyze performance, and collaborate on strategic initiatives while educating clients on product solutions.

Requirements

  • 2+ years of experience with online advertising/online media
  • Bachelor’s Degree
  • Advanced experience structuring and manipulating raw data into datasets for analysis
  • Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
  • Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
  • Proven track record in leveraging data to develop broader prototyping solutions for the entire team
  • Experience driving a book of business, increasing revenue and business performance
  • Experience delivering insights to both technical and non-technical audiences
  • Experience working across cross-functional teams
  • Experience influencing executives and clients
  • Experience navigating ambiguity with agility to effectively lead complex and changing priorities
  • Understanding of the technology landscape

Responsibilities

  • Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
  • Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
  • Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
  • Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
  • Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
  • Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
  • Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
  • Manage account operations (e.g. troubleshooting issues, account set up, etc.)
  • Work and collaborate across internal cross-functional teams to project manage complex workstreams
  • Travel as needed

FAQs

What is the primary responsibility of a Client Solutions Manager at Meta?

The primary responsibility of a Client Solutions Manager at Meta is to lead key client relationships, providing data-driven consultative sales approaches, while leveraging analytical skills and platform expertise to develop strategies that drive measurable business results for Fortune 1000, multi-channel advertisers.

What qualifications are required for the Client Solutions Manager position?

The minimum qualifications include 2+ years of experience in online advertising or media, a Bachelor’s Degree, advanced experience in structuring and manipulating data, and a proven track record in utilizing data to drive business performance and insights.

Is experience with data analysis necessary for this role?

Yes, advanced experience in analyzing data from various sources, presenting it clearly, and developing actionable insights is a crucial requirement for this role.

Will the Client Solutions Manager need to travel?

Yes, travel may be required as needed for this role.

What kind of clients will the Client Solutions Manager be working with?

The Client Solutions Manager will work primarily with key clients and agency partners, including media, creative, and marketing partners.

What does the compensation package look like for this position?

The compensation package ranges from $29.81/hour to $100,000/year, along with bonuses, equity, and benefits. Individual compensation is determined by skills, qualifications, experience, and location.

How does Meta foster inclusivity and diversity in the workplace?

Meta is committed to being an Equal Employment Opportunity and Affirmative Action employer, ensuring that they do not discriminate based on race, gender, sexual orientation, disability, and other protected characteristics.

What kind of internal collaboration is expected in this role?

The Client Solutions Manager will need to work and collaborate across internal cross-functional teams to manage complex workstreams and projects effectively.

Are there any specific tools or platforms that the Client Solutions Manager should be familiar with?

While the job description does not specify particular tools, a general understanding of the technology landscape and relevant advertising platforms is important for success in this role.

How does Meta address accommodations for candidates with disabilities?

Meta is committed to providing reasonable accommodations for candidates with disabilities during the recruitment process. Candidates can request assistance by reaching out to accommodations-ext@fb.com.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.