You should be passionate about craft, eager to learn and share product knowledge, possess enthusiasm and clear communication skills, and be flexible to meet business needs. Retail experience is a plus.

You will provide excellent customer service, handle transactions, replenish stock, maintain store presentation, and assist customers using your product knowledge.

Customer Relations

Hospitality & Retail

United Kingdom

Bath

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom.  When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.

Retail & Consumer Goods

Hobbycraft

<div>
 Store Colleague - Bath
 Hours of Work - 12
 Shift Pattern
 Tuesday -
 Friday -
 Sunday -
 
 Salary - Rates of pay from £11.55ph to £11.98ph depending on the store location
 
 Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
 As a Store Colleague you will play an active role in providing a positive customer experience and driving sales 
 
 <ul>
 <li>Delivering excellent customer service whilst exceeding our customers’ expectations</li>
 <li>Operating the till and accurately handling cash, credit/debit cards and gift cards transactions</li>
 <li>Carrying out stock replenishment, ensuring all areas of the store remain tidy</li>
 <li>Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers</li>
 <li>Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor</li>
 </ul> 
 
 <ul>
 <li>Retail experience preferred but not essential</li>
 <li>Must be passionate about all things craft and want to inspire others</li>
 <li>Ability to learn and share expertise of products to fit customer’s needs</li>
 <li>High levels of enthusiasm, drive and motivation</li>
 <li>Confident and clear communication skills</li>
 <li>Must be flexible in order to accommodate the business trading needs</li>
 </ul> 
 
 <ul>
 <li>25% Discount Card for Hobbycraft Stores</li>
 <li>Generous holiday with an increase each holiday year</li>
 <li>A creative working environment</li>
 <li>Company pension contribution</li>
 <li>Cycle to Work Scheme</li>
 <li>Retail Trust - Employee Support Programme</li>
 <li>Colleague Social Events</li>
 </ul>
 Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
 We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 
 We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
</div>


 Store Colleague - Bath
  Hours of Work - 12
  Shift Pattern
 Tuesday -
 Friday -
 Sunday -
 
 Salary - Rates of pay from £11.55ph to £11.98ph depending on the store location
 
  Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 
  We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
  As a Store Colleague you will play an active role in providing a positive customer experience and driving sales
 
 
  Delivering excellent customer service whilst exceeding our customers’ expectations
  Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  Carrying out stock replenishment, ensuring all areas of the store remain tidy
  Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
  Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
 
 
 
  Retail experience preferred but not essential
  Must be passionate about all things craft and want to inspire others
  Ability to learn and share expertise of products to fit customer’s needs
  High levels of enthusiasm, drive and motivation
  Confident and clear communication skills
  Must be flexible in order to accommodate the business trading needs
 
 
 
  25% Discount Card for Hobbycraft Stores
  Generous holiday with an increase each holiday year
  A creative working environment
  Company pension contribution
  Cycle to Work Scheme
  Retail Trust - Employee Support Programme
  Colleague Social Events
 
  Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
  We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
  At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 
  We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?


Colleague - Bath

Requirements

Responsibilities

FAQs

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Hobbycraft

Mission & Purpose