Collections Analyst

Williams Lea

Jul 19, 2024

Applications are closed

Job
Full-time
Senior Level
Data
United States
Remote

Requirements

Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
5 or more years hands-on billing and/or collections experience preferably in a law firm environment
Ability to provide high level of customer service in a fast-paced environment
Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
Ability to keep up with a fast-paced environment with keen insight in prioritizing to achieve firm collections targets and goals
Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs
Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets
Excellent time and task management skills
ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred
Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment

Responsibilities

Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
Prepare documents for write-off of accounts receivable adhering to the firm’s approval policy.
Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
Research and monitor unapplied payments.
Monitor payment arrangements to ensure compliance with payment terms.
Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.
Identify problems or issues in processes and implement solutions bringing bottom line results.
Meet or exceed all assigned deadlines.
The daily make-up of tasks for this position may vary depending on the client or department’s needs.

FAQs

What is the job title for the position being offered?

The job title is Collections Analyst.

Where is the Collections Analyst position located?

The position is located in Columbus, OH.

What are the working hours for this role?

The working hours are Monday to Friday from 8:00 am to 5:00 pm.

What is the pay rate for the Collections Analyst position?

The pay rate is $26.00 per hour.

What benefits are offered for this position?

The benefits include various health insurance options, a 401k retirement savings plan with employer match, paid time off, life insurance, paid parental leave, short-term and long-term disability, flexible spending accounts, domestic partner coverage, commuter benefits, legal assistance, employee assistance program (EAP), access to an on-site gym and café, company provided parking, and additional employee perks and discounts.

What qualifications are preferred for this position?

An Associate Degree or advanced degree in Business, Accounting, or Finance is preferred, along with 5 or more years of hands-on billing and/or collections experience, preferably in a law firm environment.

What specific skills are required for a Collections Analyst?

Required skills include high-level customer service, ability to handle a high volume of tasks with attention to detail, excellent organizational, interpersonal, and communication skills, advanced proficiency with pivot tables, excellent time management skills, as well as experience with ARCS, Star Collect, Aderant, Elite or other legal billing systems.

What are some key job duties for the Collections Analyst?

Key duties include monitoring and collecting outstanding invoices, generating and revising monthly client reminder statements, providing reports on accounts receivable analyses, assisting with budgeting and forecasting, working closely with senior management, preparing documents for write-off of accounts receivable, developing relationships with partners, and identifying and implementing process improvements.

Is experience in a law firm environment necessary for this job?

While not strictly necessary, 5 or more years of hands-on billing and/or collections experience in a law firm environment is preferred.

What is the expected outcome for the Collections Analyst in terms of collections targets?

The Collections Analyst is expected to meet or exceed all assigned deadlines and achieve firm collections targets and goals.

Williams Lea

The leading global provider of business-critical support services to financial, legal & professional services firms.

Consulting

Industry

5001-10,000

Employees

1820

Founded Year

Mission & Purpose

Williams Lea is a global provider of business-critical support services, specialising in document management, digital transformation, and business process outsourcing. Their ultimate mission is to help organisations enhance efficiency and improve performance by delivering innovative solutions and operational excellence. The purpose of Williams Lea is to enable clients to focus on their core business activities while they manage the essential support functions, thereby driving productivity and creating value for their clients.