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Communications Manager

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SoundCloud

17d ago

  • Job
    Full-time
    Junior Level
  • New York
  • Quick Apply

AI generated summary

  • You need a bachelor’s degree, 2+ years in communications, strong writing skills, time management, teamwork, and familiarity with HR and DEI practices. Content creation experience is a plus.
  • You will create and manage internal communications, coordinate events, analyze employee feedback, support media outreach, and craft external content to enhance brand visibility and engagement.

Requirements

  • Bachelor’s degree in Communications, Public Relations, Marketing, or related field
  • 2+ years of experience in communications, preferably with internal communications exposure
  • Strong writing, editing, and proofreading skills
  • Superior time management skills and ability to meet deadlines
  • Ability to work both independently and as part of a team
  • Comfortable managing multiple tasks and deadlines
  • Proficiency in Microsoft Office and Google and basic familiarity with communication platforms (Slack, MuckRack, Mailchimp, etc.)
  • Strong interpersonal skills and ability to collaborate across teams
  • Familiarity with Human Resources processes and Diversity, Equity, & Inclusion practices is advantageous
  • Experience with content creation for company intranet is preferred
  • Basic knowledge of PR or media relations

Responsibilities

  • Assist in the creation, editing, and distribution of internal communications, including newsletters, executive messages, LinkedIn posts, and other content, across key channels such as email, intranet, and Slack to ensure clear, consistent, and engaging messaging
  • Develop and enhance employee-facing materials, including newsletters, organizational updates, and announcements, aligning content with company goals and tone of voice
  • Coordinate internal events, such as town halls and all-hands meetings, by managing logistics, messaging, and supporting materials to drive alignment and engagement
  • Collect and analyze employee feedback to measure communication effectiveness and identify opportunities for improvement in content strategy and channel performance
  • Maintain internal communication calendars to ensure timely planning, scheduling, and delivery of high-quality content that supports company priorities and leadership initiatives
  • Contribute to the development, drafting, and scheduling of high-quality content for blogs, newsletters, and other external platforms, ensuring consistency with brand voice and messaging strategy
  • Support proactive media outreach initiatives and maintain up-to-date press lists under the direction of senior team guidance to strengthen media relationships and coverage opportunities
  • Manage inbound communications to the press alias, including media inquiries, partnership proposals, and general requests, by prioritizing, routing, and responding promptly and professionally
  • Prepare and refine external communications materials such as press releases, blog posts, website updates, briefing documents, and presentations to effectively represent the company’s vision and achievements
  • Track and analyze media coverage, compiling insightful reports to assess visibility, sentiment, and impact
  • Support the submission process for industry awards, company recognitions, and executive listings, ensuring all materials meet deadlines and criteria
  • Oversee the external speaking engagement calendar, coordinating logistics, briefings, and preparation to ensure company representatives are well-equipped for high-impact appearances

FAQs

What is the primary focus of the Communications Manager role at SoundCloud?

The primary focus of the Communications Manager role is on internal communications, while also contributing to external communications initiatives.

What qualifications are required for the Communications Manager position?

A Bachelor’s degree in Communications, Public Relations, Marketing, or a related field, along with 2+ years of experience in communications, preferably with internal communications exposure, is required.

What types of tasks will the Communications Manager be responsible for?

The Communications Manager will assist in creating and distributing internal communications, developing employee-facing materials, coordinating internal events, contributing to external communications, managing media inquiries, and tracking media coverage, among other responsibilities.

What software proficiency is expected from the candidate?

Proficiency in Microsoft Office and Google applications, along with basic familiarity with communication platforms such as Slack, MuckRack, and Mailchimp, is expected.

Is there an emphasis on Diversity, Equity, and Inclusion (DEI) within the company culture?

Yes, SoundCloud is deeply committed to ensuring diversity, equity, and inclusion at all levels of the organization and fosters a community where everyone's voice, perspective, and experience are respected and heard.

What is the salary range for the Communications Manager position?

The salary range for this role is $80,000 - $90,000 annually, with the final salary determined based on experience, skills, internal equity, and location.

What kind of professional development opportunities does SoundCloud offer?

SoundCloud offers a generous professional development allowance, as well as workshops, mentorship, and enrichment opportunities for employees.

How flexible is the vacation policy at SoundCloud?

SoundCloud has a flexible vacation and public holiday policy that allows employees to take up to 35 days of PTO annually.

Are there benefits for new parents?

Yes, SoundCloud offers 16 paid weeks for all parents (both birthing and non-birthing) to welcome newborns, adopted, and foster children.

How does SoundCloud foster an inclusive culture?

SoundCloud fosters an inclusive culture through Diversity Resource Groups, which are employee-organized groups that support and promote the interests of underrepresented communities within the organization. Anyone can join, whether they share the identity or strive to be an ally.

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SoundCloud

What's next in music is first on SoundCloud.

Entertainment & Media
Industry
201-500
Employees
2007
Founded Year

Mission & Purpose

SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities. As one of the world’s most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalog of music, and an artist services and distribution business to help artists grow long-term, successful careers.