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Community Manager

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dentsu

Nov 10, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Marketing
  • Quick Apply

AI generated summary

  • You must have strong social media knowledge, skills in management and analytics tools, great communication abilities, and teamwork skills to handle multiple tasks in a fast-paced environment.
  • You will manage social media content, engage with brand communities, track performance analytics, collaborate with teams, and support campaign execution while optimizing strategies for improvement.

Requirements

  • Strong understanding of social media platforms and their respective audiences.
  • Proficiency with social media management and analytics tools (e.g., Talkwalker, SocialBakers, native platform tools).
  • Excellent communication and interpersonal skills for client interaction and community management.
  • Ability to work collaboratively in a team and manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

  • Social Media Strategy & Content Management: Assist in the creation, planning, and execution of social media strategies, including content production, curation, posting, and distribution across platforms. Optimize content performance and ensure it aligns with brand goals.
  • Community Engagement & Client Servicing: Actively manage brand communities by responding to inquiries, comments, and messages across social media platforms. Provide exceptional client management and collaborate with external suppliers to ensure the seamless execution of campaigns.
  • Reporting & Analytics: Regularly track, analyze, and report on social media performance using tools like Talkwalker, SocialBakers, and native platform analytics. Provide insights and recommendations for optimization and improvement.
  • Team Collaboration & Campaign Support: Work closely with digital strategists, business unit heads, and the digital director to meet campaign deadlines and objectives. Assist with media reviews, competition analysis, and day-to-day social media tasks as needed.

FAQs

What is the role of a Community Manager at Dentsu Creative?

The Community Manager will support social media strategy development, manage brand communities, engage with followers, track and analyze social media efforts, and collaborate with internal teams and external suppliers.

What qualifications are required for this position?

Candidates should have a strong understanding of social media platforms, proficiency with social media management and analytics tools, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.

What tools will the Community Manager be using?

The Community Manager will utilize tools such as Talkwalker, SocialBakers, and platform-native tools to track, analyze, and report on social media performance.

Is there an emphasis on team collaboration for this role?

Yes, the Community Manager will work closely with digital strategists, business unit heads, and the digital director to meet campaign deadlines and objectives.

What is Dentsu Creative's approach to diversity and inclusion?

Dentsu Creative fosters a diverse and inclusive culture that encourages employees to bring their whole selves to work, which is fundamental for driving innovation and better outcomes for everyone involved.

Where is the Community Manager position located?

The position is located in Makati City.

What type of contract is being offered for this role?

The contract type being offered is permanent.

Is this position full-time?

Yes, the Community Manager position is a full-time role.

What kind of career growth opportunities does Dentsu Creative offer?

Dentsu Creative provides a global network with limitless opportunities, encouraging personal and professional development within a collaborative environment.

How does Dentsu Creative view disruptions in the market?

Dentsu Creative embraces disruption, leveraging it to help clients navigate changes and win in a constantly evolving world.

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dentsu

Marketing & Advertising
Industry
10,001+
Employees

Mission & Purpose

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.