FAQs
What is the primary role of a Computer Operator at Kyndryl?
The primary role of a Computer Operator at Kyndryl is to supervise and control intricate networks and applications, perform batch operations, analyze first-level issues across systems, resolve/routing issues as necessary, and develop support system management processes specific to customer requirements.
What minimum experience is required for this position?
A minimum of 6 years of experience in process planning and administration is required for this position.
What specific tools and technologies should I be familiar with?
Candidates should be familiar with BMC Control-M V9.19 and higher, APIs, Pluying (including AppIntegrator, MFP Enterprise, SAP/R3, INFORMATICA, and IICS), and ticketing systems such as Remedy, Maximo, ServiceNow, and Jira. Extensive knowledge of Windows and Linux is also required.
Will I need to interact with end customers?
Yes, experience in dealing with end customers, particularly in the Health Insurance sector, is part of the role.
Is there an on-call requirement for this job?
Yes, there is a requirement for availability for stand-by and scheduled jobs outside of regular hours.
What opportunities for career growth does Kyndryl offer?
Kyndryl offers various career paths within the company, allowing you to delve into automating complex processes, driving essential systems, or ensuring top-notch delivery to customers, with the company invested in paving the way for your development.
How does Kyndryl support diversity and inclusion in the workplace?
Kyndryl fosters a diverse and inclusive workplace by welcoming people of all cultures, backgrounds, and experiences, supporting various inclusion networks, and encouraging employees to bring their whole selves to work to contribute to an equitable culture.
What benefits does Kyndryl offer its employees?
Kyndryl offers a range of benefits that reflect the diversity of its employees, including choices for well-being, access to top industry learning programs for certifications, and a volunteering and giving platform to support non-profit organizations.
Are there opportunities for continuous learning and development?
Yes, Kyndryl provides employee learning programs that grant access to industry-leading certifications from providers such as Microsoft, Google, Amazon, Skillsoft, and many more.
How can I refer someone to this position?
If you know someone who works at Kyndryl, you can refer them during the application process by selecting ‘Employee Referral’ and entering the Kyndryl email address of your contact.