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Concession Manager, John Lewis

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Reiss

Aug 6, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Chester

Requirements

  • - You'll have previous retail management experience in a similar size operation
  • - A passion for premium or luxury product helps, but we're open to all retail backgrounds
  • - Have a proven track record of increasing overall business performance
  • - Have a proven track record of delivering exceptional customer service through your team
  • - Be highly visual and have excellent commercial product management skills
  • - Be able to flex between the customer service, operational, technical and visual elements of the role
  • - Be confident working under pressure and thrive in a fast-paced retail environment
  • - Be self-motivated, focused and driven to achieve team and individual goals
  • - Be a great people manager, able to bring the best out of your team
  • - Have good written and verbal communication skills

Responsibilities

  • - Planning the long-term concession goals
  • - Managing the overall concession operations and performance
  • - Leading the concession team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
  • - Managing stock levels and making key decisions about stock control to minimise loss
  • - Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
  • - Taking responsibility for recruitment and retaining talent
  • - Conducting regular performance reviews and probation reviews

FAQs

What is the job title for this position?

The job title for this position is Concession Manager at John Lewis.

Where is the Concession Manager position located?

The Concession Manager position is located at John Lewis in Cheadle.

Is this position full-time or part-time?

This position is full-time and permanent.

What are the main responsibilities of the Concession Manager?

The main responsibilities include planning long-term concession goals, managing overall operations and performance, leading the concession team, managing stock levels, ensuring promotions and merchandising are executed to standards, and handling recruitment and retention of talent.

What type of experience is required for this role?

Previous retail management experience in a similar size operation is required.

What kind of support is offered to employees?

Employees receive various support including seasonal business wear allowance, generous employee discount, bonus and commission structures, wellbeing and financial support, fitness discounts, family-friendly policies, 25 days annual leave, and career development opportunities.

Is experience in luxury retail necessary for this position?

While a passion for premium or luxury products is helpful, candidates from all retail backgrounds are welcome to apply.

How is performance reviewed for the concession team?

Regular performance reviews and probation reviews are conducted for the concession team.

Are there opportunities for career advancement within the company?

Yes, there are career development opportunities available for employees.

What is the company’s stance on diversity and inclusion?

The company is committed to promoting diversity, ensuring fair and transparent people processes, and treating every individual with respect, free from discrimination based on numerous factors.

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Reiss

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.