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Consumables Department Manager

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Walmart Canada

Aug 13, 2024

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will provide customer service, delegate tasks, assist with stock management, ensure safety compliance, support team coverage, and train associates while maintaining a clean work environment.

Requirements

  • Age – 16 or older

Responsibilities

  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks
  • Delegate, assist and follow-up on the completion of price changes and feature sets
  • Delegate, assist and follow-up on modular completion in assigned area
  • Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
  • Ensuring associate breaks are taken in accordance with coverage.
  • Training, developing and offering feedback to associates.

FAQs

What is the primary responsibility of the Consumables Department Manager?

The primary responsibility of the Consumables Department Manager is to provide customer service by coordinating the activities of associates to complete assigned tasks, ensuring a zoned and stocked sales floor, and assisting customers in their shopping needs.

What are the key duties involved in this position?

Key duties include providing excellent customer service, delegating and following up on various tasks such as Customer Availability Process tasks, price changes, modular completion, ensuring recovery and zoning activities on the sales floor, maintaining a safe work environment, and training and developing associates.

What qualifications are required to apply for this position?

The minimum qualification required to apply for this position is being 16 years or older.

Are there any preferred qualifications for this role?

There are no specific preferred qualifications listed for this position.

What is the work environment like for this position?

The work environment for this position is focused on maintaining a safe, clean, and hazard-free area, adhering to company policies, and ensuring that displays and fixtures are secure and free of debris.

Is training provided for new associates?

Yes, training is provided, as the Department Manager is responsible for training, developing, and offering feedback to associates.

What happens if a customer has an issue while shopping?

If a customer has an issue while shopping, the Consumables Department Manager is responsible for resolving customer issues and referring any concerns to the appropriate areas when necessary.

Where is the primary location for this job?

The primary location for this job is 8300 Hwy 27, Woodbridge, ON L4H 0R9, Canada.

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Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.