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Control Room Operator

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NHS Scotland

Oct 28, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level

Requirements

  • Previous experience within a customer-focused or security environment is essential, as well as knowledge of Microsoft packages including word and outlook. Applicants must be able to demonstrate good interpersonal skills, effective communication and a level of literacy and comprehension, as well as good attention to detail. Applicant will have the ability to work on their own initiative and prioritise their workload. Full clean driving license is essential.

Responsibilities

  • The post holder will be required to work a rostered shift pattern including day, evening, nightshift, weekends and public holidays.
  • They will manage various systems and processes from a central control room, often without direct supervision.
  • They will communicate with departments, managers and peers to ensure smooth operations and provide clear and concise reports on systems and incidents.
  • They will monitor and respond to system alarms and initiate responses where appropriate and ensure the security and safety of all staff, patients and visitors, through monitoring PMTS, CCTV and Perimeter Detection systems.
  • They will be responsible for ensuring all vehicle movement within the Hospital is controlled and monitored through appropriate systems.
  • They will, when required work in the reception area and carry out reception duties, including, driving, searching, booking in and other related tasks.

FAQs

What is the job title for this position?

The job title for this position is Control Room Operator.

What is the salary for the Control Room Operator position?

The salary for this position is AfC Band 3 plus a High Secure Environmental Allowance of £1,679.10 per annum.

What are the working hours for this role?

The working hours for this role are 37 hours per week, rostered, including day, evening, nightshift, weekends, and public holidays.

Is this position permanent or temporary?

This position is permanent.

What qualifications are required for this job?

Previous experience in a customer-focused or security environment is essential, along with knowledge of Microsoft packages including Word and Outlook. A full clean driving license is also required.

What kind of tasks will the Control Room Operator be responsible for?

The Control Room Operator will manage various systems and processes from a central control room, monitor and respond to system alarms, ensure security and safety, control vehicle movements, and may carry out reception duties as needed.

What skills are necessary for this position?

Necessary skills include good interpersonal skills, effective communication, attention to detail, the ability to work independently, and the ability to prioritize workload.

What should I do if I have questions about the application process?

If you have any questions regarding the application process, please contact the HR Team for assistance.

When is the closing date for applications?

The closing date for applications is 11.59pm on 11 November 2024.

Is there a minimum age requirement for applicants?

Applicants for clinical roles must be 18 years or older, while applications for non-clinical roles are welcome from individuals under the age of 18.

Does the State Hospital sponsor work visas?

No, the State Hospital does not hold a sponsorship license and is unable to sponsor candidates for skilled worker visas.

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NHS Scotland

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.