Logo of Huzzle

Home

Matches

Explore

Manage

Conversation Designer

image

Meta

Jul 30, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Design
  • Fremont, +2

Requirements

  • 3+ years of experience in conversation design, UX design, or a related field.
  • Experience crafting engaging and natural language that aligns with brand, tone and voice.
  • Experience in designing conversational interfaces for chatbots, agents, copilots, voice assistants or related work.
  • Proven knowledge of conversation principles, psychology, and language.
  • Knowledge of character development and storytelling principles to create immersive conversational experiences.
  • Demonstrated emotional intelligence and experience conveying empathy and understanding through conversational interfaces.
  • Experience creating personas and characters for conversational interfaces that resonate with target audiences.
  • Proven communication and collaboration skills.
  • Experience working in a fast-paced environment and adapting to changing priorities.
  • Proven analytical and problem-solving skills.
  • Familiarity with LLMs and their applications in conversation design.
  • Portfolio featuring examples of conversational experiences and/or character/ persona development.
  • Preferred Qualifications:
  • 3+ years of experience shipping conversational experiences or AI products.
  • Knowledge and experience with natural language and generation systems.
  • Previous experience designing for Assistant, AI, machine learning, or AR/VR products Created multiple demos or prototypes showcasing conversational design.
  • Experience driving and iterating at every phase of design, from paper to pixels.
  • Knowledge of NLU design and its evolution with LLMs.
  • Experience with continuous experimentation and gathering insights to inform design decisions.

Responsibilities

  • Design conversational experiences that are intuitive, engaging, and aligned with business objectives and technical capabilities.
  • Collaborate with cross-functional teams to ensure seamless integration of conversation design with technical capabilities.
  • Continuously experiment and gather insights to refine conversation design and improve user experience.
  • Work closely with language designers to ensure response design aligns with brand persona and target audience preferences.
  • Stay up-to-date with industry trends and advancements in LLMs to inform conversation design decisions.
  • Develop high-quality scripts for audition and recording sessions that accurately capture characters' unique personalities, emotional range, and product/game understanding within their narrative/use case context.;

FAQs

What is the primary focus of the Conversation Designer role at Meta?

The primary focus of the Conversation Designer role at Meta is to shape the future of conversation design by creating innovative conversational and natural language interaction paradigms for AI agents. This includes designing engaging and intuitive conversational experiences while leveraging Large Language Models (LLMs) to enhance user interactions across various audio experiences and platforms.

What qualifications are required for the Conversation Designer position?

Candidates are required to have a minimum of 3 years of experience in conversation design, UX design, or a related field. They should also possess experience in crafting natural language, designing conversational interfaces, demonstrating knowledge of conversation principles, and showcasing emotional intelligence in conversational interfaces. A portfolio featuring examples of conversational experiences and/or character development is also required.

What are the preferred qualifications for applicants?

Preferred qualifications include 3+ years of experience shipping conversational experiences or AI products, knowledge of natural language and generation systems, previous design experience for Assistant, AI, machine learning, or AR/VR products, as well as experience with continuous experimentation and gathering insights to inform design decisions.

What specific responsibilities will the Conversation Designer have?

Key responsibilities include designing intuitive conversational experiences, collaborating with cross-functional teams for seamless integration, continuously experimenting to refine designs, developing high-quality scripts for character interactions, and staying updated on industry trends and advancements in LLMs.

What is the expected salary range for the Conversation Designer role?

The expected salary range for the Conversation Designer role at Meta is between $113,000 and $162,000 per year, along with additional bonuses, equity, and benefits.

What type of work environment should candidates expect?

Candidates should expect a fast-paced work environment where they will need to adapt to changing priorities while collaborating closely with designers, engineers, and researchers to drive innovative conversational experiences.

Is there any support for candidates with disabilities during the recruitment process?

Yes, Meta is committed to providing reasonable accommodations for candidates with disabilities in the recruiting process. Candidates in need of assistance or accommodations due to a disability are encouraged to reach out at accommodations-ext@fb.com.

How does the Conversation Designer contribute to the overall goals of Meta?

The Conversation Designer contributes to Meta's goals by creating immersive, human-centric conversational experiences that align with business objectives and technical capabilities. By harnessing the power of AI and fostering deeper personal connections, the designer helps shape the next generation of audio and conversational technology across Meta's platforms.

What kind of collaboration will the Conversation Designer be engaged in?

The Conversation Designer will collaborate closely with cross-functional teams, including language designers, product managers, engineers, and researchers, to ensure that conversation designs are seamlessly integrated and enhance the overall user experience.

What kind of projects or experiences should candidates showcase in their portfolio?

Candidates should showcase projects in their portfolio that demonstrate their expertise in conversation design, including examples of conversational experiences they’ve created, character or persona development, and any other relevant work that reflects their skills in crafting engaging and natural interactions.

image

Meta

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.