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Counter Sales Assistant

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Travis Perkins plc

Nov 13, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Chester, +2

Requirements

  • Experience in counter sales and tele sales within the merchant/construction industry is preferred.
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What does a Counter Sales Assistant do?

As a Counter Sales Assistant, you will interact with customers, provide information about products, prepare quotes, assist with purchases, and ensure the safe movement of products around the branch while delivering excellent customer service.

What experience is needed for this role?

Experience in counter sales and tele sales within the merchant/construction industry is preferred, along with strong customer service skills.

What qualities are you looking for in a candidate?

We are looking for candidates who are highly adaptable, resilient, tenacious, energetic, thrive in a fast-paced environment, and possess a friendly, outgoing personality with strong communication skills.

Is there an opportunity for career development?

Yes, as a Counter Sales Assistant, you will have the opportunity to excel and develop your career through our TP development schemes, supported by a personalized development plan.

What benefits do you offer?

We offer competitive pay, a discretionary annual colleague bonus, contributory pension, life assurance, sharesave scheme, group-wide colleague discounts, and various online discounts at leading retailers.

Does Travis Perkins have a family-oriented work culture?

Yes, despite our size, we prioritize the values of a family-run business and maintain a mindset and ambition of a forward-thinking company, making it a great place to work.

How does Travis Perkins approach inclusivity?

We are committed to becoming a truly inclusive employer, ensuring that everyone feels safe, welcome, and confident to be their authentic selves in the workplace.

Are team members encouraged to build relationships with customers?

Yes, building strong relationships with customers is essential, and you will likely get to know many of them on a first-name basis.

What is the focus on safety within the role?

Safety is a top priority, and you will be expected to adhere to all safety policies and procedures to ensure that standards never slip.

What is the working environment like at a Travis Perkins branch?

The environment is dynamic and fast-paced, with no two days being the same, emphasizing teamwork and customer service.

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Travis Perkins plc

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk