FAQs
What qualifications are required for the Courier position?
A high school diploma or educational equivalent is required, along with a valid driver’s license and a good driving record.
What type of customer service experience is preferred?
One year of customer-oriented business experience is preferred for this position.
Is there a weight limit for packages that Couriers need to handle?
Yes, Couriers must be able to lift up to 70 lbs and maneuver packages weighing up to 150 lbs using appropriate equipment.
Are bilingual skills required for this position?
Yes, if the incumbent resides in the province of Quebec, bilingualism in French and English is required.
What is the work schedule for the Courier position?
The position operates on a 4x10 work schedule, requiring flexibility to work varying shifts and holidays based on business needs.
Do I need to take any assessments before being hired?
Yes, candidates must achieve a minimum threshold on a mandatory pre-placement driver assessment training.
What are the preferred qualifications for this role?
Knowledge of Federal Express Canada operations and Canadian Customs regulations is considered an asset.
Are there any requirements regarding the driving record?
Yes, candidates must have a valid driver's license and a driving record with two or fewer violations and/or accidents in the 24 months prior to the application date.
Is previous experience with Federal Express Canada important for this role?
While not mandatory, some knowledge of Federal Express Canada operations is considered an asset.
Can Couriers expect to handle stressful situations?
Yes, the job requires the ability to multitask, handle stress, and work in a highly pressured environment.

