Court Case Administrator

HM Prison and Probation Service

Sep 21, 2024

Applications are closed

Job
Full-time
Entry Level
People, HR & Administration

Requirements

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band
Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.
This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities

Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service.
Act as single point of contact within unit for specialist area of work as required.
Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
Undertake specific Visor administration tasks in accordance with the procedures.
Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Provide cover within the unit and to other units within the LDU and Division as appropriate.
Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
To work within the aims and values of PS and HMPPS.

FAQs

What is the salary range for the Court Case Administrator position?

The salary range for the Court Case Administrator position is £22,096 - £24,718.

What is the contract type for this role?

The contract type for this role is permanent.

Where is the job located?

This position is based at NPS 160 Albert Road Middlesbrough, TS1 2PZ.

Are there flexible working options available for this role?

Yes, there are flexible working options available including full-time, part-time, job share, and flexible working arrangements.

What are the key responsibilities of a Court Case Administrator?

Key responsibilities include maintaining records, administering referrals, handling communications, providing reception services, and managing case information.

Will I need to undergo any vetting for this position?

Yes, successful candidates will need to complete VISOR vetting in due course.

What benefits are offered with this position?

Benefits include access to learning and development, a Civil Service pension with employer contributions, annual leave, public holidays, and a working culture that promotes inclusion and diversity.

What behaviors will be assessed during the selection process?

The behaviors assessed will include Changing and Improving, Working Together, Delivering at Pace, Managing a Quality Service, and Making Effective Decisions.

What types of candidates are eligible to apply?

Eligible candidates include UK nationals, nationals of the Republic of Ireland, Commonwealth countries, and nationals of the EU, Switzerland, Norway, Iceland, or Liechtenstein with certain conditions.

How can I contact the recruitment team for further inquiries?

You can contact the SSCL Recruitment Enquiries Team via email at Moj-recruitment-vetting-enquiries@gov.sscl.com or by phone at 0845 241 5358.

HM Prison and Probation Service

Preventing victims by changing lives.

Government

Industry

10,001+

Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.